2011 Chevrolet Impala Equipment Problems
- Complaints
- 4about this part
- Share
- 1%of 505 total for the year
- Median mileage
- 68,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the equipment of the 2011 Chevrolet Impala, 1% of the 505 complaints for this model year. Where a mileage was given, the median is 68,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In october I took my car to sandy sansing in pensacola fl the replace the keypad to my car, but now when you use the keypad it start to ticking on the right side of the dashboard we time it. The ticking last about 60 seconds and then it stop when ever you use the key pad to lock or unlock the car it make that ticking sound. It there any thing they can do to fix this.”
NHTSA complaint #10664630, filed 2014-12, 68,000 miles“I bought a used 2011 Impala and did notice the rear seat head rests were quite high, but thought I would get used to it. I however after three weeks have not. It is a hindrance having to spend eye time on the rear of the vehicle due to the seat head rests being too high. When driving in 5 lane traffic you need to devote all of your attention to all around you, and you are not able to do this in a 2011 Impala. I have not contacted the dealer because it appears from other postings that the only resolution at this time is to buy 2012 rear seats for over $400. …”
NHTSA complaint #10457939, filed 2012-05, 25,095 miles“Purchased 2011 Impala lt/4 door sedan 3 weeks ago. Rear center headrest completely blocks the view of vehicle traveling behind, which prevents you from seeing the car in the rear view mirror. This is a dangerous situation. This also poses a hazard when backing up, due to 90% sight blockage. A recall needs to be issued by GM to remove the center rear headrest from this vehicle. The 2012 model of this vehicle does not have a center headrest. It only has headrests on the left and right, which proves this is an issue they have corrected for the newer model. …”
NHTSA complaint #10421401, filed 2011-08Related service bulletins
- 10253527Apr 10, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10253526Apr 8, 2024This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- 10252774Mar 26, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10252126Mar 21, 2024This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
- 10251888Mar 11, 2024This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10249590Jan 16, 2024This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249980Jan 12, 2024This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately…
- 10249295Dec 18, 2023This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads…
- 10247552Dec 12, 2023This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10247192Dec 8, 2023This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 6 | 1% |
| 2013 | 1 | 0% |
| 2011 | 4 | 1% |
| 2010 | 4 | 1% |
| 2009 | 4 | 0% |
| 2008 | 11 | 1% |
| 2007 | 12 | 2% |
| 2006 | 9 | 2% |
| 2005 | 8 | 1% |
| 2004 | 13 | 1% |
| 2003 | 9 | 1% |
| 2002 | 21 | 3% |
| 2001 | 17 | 2% |
| 2000 | 17 | 2% |
| 1995 | 1 | 2% |
Other parts of the 2011 Chevrolet Impala
132 complaintsEngine
125 complaintsElectrical system
95 complaintsSeats
77 complaintsVehicle speed control
69 complaintsTransmission and drivetrain
64 complaintsOther or unknown
49 complaintsBrakes
39 complaintsAir bags
37 complaintsSteering
35 complaintsVisibility (wipers, defrost, mirrors)
28 complaintsFuel system
17 complaints
← All problems reported for the 2011 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology