2011 Chevrolet Impala Seats Problems
- Complaints
- 77about this part
- Share
- 15%of 505 total for the year
- Median mileage
- 2,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 77 complaints about the seats of the 2011 Chevrolet Impala, 15% of the 505 complaints for this model year. Where a mileage was given, the median is 2,000 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Well I have not to many complaints as I do my own maintenance but since I purchased the car used at 32000 miles at 83000 driver seat heater union and now at 114764 miles service air bags light is on display and light is illuminated at all times. It started when car was turned on sept 30 2017 in the morning.”
NHTSA complaint #11031974, filed 2017-10, 114,665 miles“On two occasions while backing I have not been able to see behind me in the rear view mirror be cause the view is obstructed by the 3 rear seat headrests. I have almost hit two people who's heads were blocked by the rear seat head rests. I wish the head rests could be removed but the are molded as part of the rear seat. Stupidest rear seat design I have ever seen.”
NHTSA complaint #10535906, filed 2013-08, 32,000 miles“Rear headrests are so large they block my view and I am afraid to drive the car. I called GM and they told me to call the dealership. The dealership said they cannot do anything to correct it but I could trade in for a 2012... I think this is crazy! I am not the only person to express concern about this hazard. How many complaints will it take to make the manufacturer replace the seat back with the 2012 version????”
NHTSA complaint #10450675, filed 2012-03, 10 miles“While driving my 2011 Impala in reverse, rear head restraints block half of my view, so extra caution has to be used. This is not a problem on other vehicles I have owned. Also the front head restraints are positioned too far forward and puts my neck in an uncomfortable position. On long trips my neck aches very bad. Raising the head restraints does not help this problem. If Chevrolet has no fix for these two problems I will be forced to make them myself or get rid of this car.”
NHTSA complaint #10521970, filed 2013-06, 43,256 miles“My complaint with this vehicle is visibility caused by the rear headrests when using the rear view mirror. Gm built the back seat with 3 large headrests which cannot be removed that blocks almost the entire rear window. When driving the car, the most I can see in the rear view mirror is the tops of the car(s) behind me, sometimes not that much. When backing up, you have to look around all three back headrests in order not to hit someone or something. …”
NHTSA complaint #10441920, filed 2011-12, 434 milesRelated service bulletins
- 11000158May 1, 2024This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 7% |
| 2019 | 1 | 4% |
| 2018 | 3 | 5% |
| 2017 | 3 | 3% |
| 2016 | 1 | 1% |
| 2015 | 1 | 0% |
| 2014 | 8 | 1% |
| 2013 | 1 | 0% |
| 2012 | 1 | 0% |
| 2011 | 77 | 15% |
| 2010 | 11 | 2% |
| 2009 | 12 | 1% |
| 2007 | 6 | 1% |
| 2006 | 2 | 0% |
| 2005 | 2 | 0% |
| 2004 | 2 | 0% |
| 2003 | 5 | 1% |
| 2002 | 8 | 1% |
| 2001 | 3 | 0% |
| 2000 | 15 | 2% |
| 1996 | 1 | 1% |
| 1995 | 2 | 5% |
| 1994 | 1 | 7% |
Other parts of the 2011 Chevrolet Impala
132 complaintsEngine
125 complaintsElectrical system
95 complaintsVehicle speed control
69 complaintsTransmission and drivetrain
64 complaintsOther or unknown
49 complaintsBrakes
39 complaintsAir bags
37 complaintsSteering
35 complaintsVisibility (wipers, defrost, mirrors)
28 complaintsFuel system
17 complaintsSuspension
17 complaints
← All problems reported for the 2011 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology