2011 Chevrolet Impala Suspension Problems
- Complaints
- 17about this part
- Share
- 3%of 505 total for the year
- Median mileage
- 68,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2011 Chevrolet Impala, 3% of the 505 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving and a cop was behind me and he turned on his lights when I noticed his I tried to move into the right lane, and when I started to change lanes my driver wheel locked and it sounded as if I hit my brakes and the cop hit me my car spin out of control and I hit a tree.”
NHTSA complaint #11321964, filed 2020-04, 98,000 miles“We where coming home and heard a loud snap on my right side by the wheel and as we reduce speed the car starts to shake violently and the traction sensors went off the car reduced speed dangerously on the frw with traffic behind us and hard to steer... And moments after the car shut off.”
NHTSA complaint #11291383, filed 2019-12, 160 miles“In october I took my car to sandy sansing in pensacola fl the replace the keypad to my car, but now when you use the keypad it start to ticking on the right side of the dashboard we time it. The ticking last about 60 seconds and then it stop when ever you use the key pad to lock or unlock the car it make that ticking sound. It there any thing they can do to fix this.”
NHTSA complaint #10664630, filed 2014-12, 68,000 miles“I read my car has a recall about the front tires suspension and lately, I been hearing a clicking noise on my front tires when I'm driving or turn the corners of side streets.”
NHTSA complaint #11076695, filed 2018-03, 92,800 miles“I hear a horrible grind when making a left hand turn after a stop, car also felt like it did not want to go forward causing hesitation in left hand turn - very dangerous with oncoming traffic. Have had it to mechanic many times, either they couldnt find the problem or would fix this or that and then problems right back within days if not hours. Occasionally get service stabilitrac and/or ABS lights, usually lights would clear by next day when I took to mechanic and again they'd either find no problem or try a fix -still a problem. …”
NHTSA complaint #10991309, filed 2017-05, 68,000 milesRelated recalls
- 12V377000Aug 3, 2012General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety…Covers: Chevrolet Impala 2008–2012
Related service bulletins
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10222777Sep 16, 2022This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 11% |
| 2018 | 1 | 2% |
| 2017 | 2 | 2% |
| 2016 | 1 | 1% |
| 2015 | 3 | 1% |
| 2014 | 12 | 2% |
| 2013 | 17 | 6% |
| 2012 | 22 | 9% |
| 2011 | 17 | 3% |
| 2010 | 18 | 4% |
| 2009 | 25 | 3% |
| 2008 | 117 | 14% |
| 2007 | 85 | 14% |
| 2006 | 18 | 3% |
| 2005 | 7 | 1% |
| 2004 | 10 | 1% |
| 2003 | 14 | 2% |
| 2002 | 12 | 2% |
| 2001 | 18 | 2% |
| 2000 | 34 | 4% |
| 1996 | 6 | 7% |
| 1995 | 5 | 11% |
Other parts of the 2011 Chevrolet Impala
132 complaintsEngine
125 complaintsElectrical system
95 complaintsSeats
77 complaintsVehicle speed control
69 complaintsTransmission and drivetrain
64 complaintsOther or unknown
49 complaintsBrakes
39 complaintsAir bags
37 complaintsSteering
35 complaintsVisibility (wipers, defrost, mirrors)
28 complaintsFuel system
17 complaints
← All problems reported for the 2011 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology