2002 Chevrolet Impala Suspension Problems
- Complaints
- 12about this part
- Share
- 2%of 795 total for the year
- Median mileage
- 18,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the suspension of the 2002 Chevrolet Impala, 2% of the 795 complaints for this model year. Where a mileage was given, the median is 18,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving with my son and the car just cut off in the middle of the street. Thank god we didn't get hit. The car cut back on but that was scary. It (the car) also has some type of security feature that won't allow the car to start at times.”
NHTSA complaint #10633367, filed 2014-09, 191,858 miles“I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. Also, my trunk wouldn't open when one would use the trunk release button at times. I also had him check my dimming headlights, my steering which had a jerk in it when I went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. …”
NHTSA complaint #10018535, filed 2003-05, 34,860 miles“I have a 2002 chevy Impala. I have so many problems with is car since the moment I drove it off the lot. In my opinion, the whole car should be recalled. But, I am only going to file a complaint on my current issue. This is the second time this has happened to my car. About a year ago, I starting hearing a roaring sound coming from the front of my car when I drove down the road. It was really strange because it sounded like the engine, but the noise was not cause from pushing the gas, just the tires driving down the road. I took it to a local automotive center. …”
NHTSA complaint #10250842, filed 2008-12, 100,000 miles“We purchased this Impala ls with 90 miles on it (as it was driven up from a dealer in new jersey). Since the first day we had the vehicle there has been a clearance problem - when going up or down a normal garage or driveway incline at the slowest speed (even below 5 MPH), the car bottoms out. We have advised both paul conte and the GM chevy division of this immediately and repeatedly. Their response was, the vehicle had a design flaw. We do not feel Chevrolet's design flaw should be the consumer's issue. This could be a safety issue.”
NHTSA complaint #10010711, filed 2003-03, 92 miles“The consumer states the head light lenses produced condensation. As a result, the lights were dim. Water was getting into the headlights and there was a front and rear alignment problem. As a result of these two problems, there was poor night vision and the tires needed to be replaced.”
NHTSA complaint #10105390, filed 2005-01, 28,000 milesRelated service bulletins
- 10114894Oct 14, 2015This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 11% |
| 2018 | 1 | 2% |
| 2017 | 2 | 2% |
| 2016 | 1 | 1% |
| 2015 | 3 | 1% |
| 2014 | 12 | 2% |
| 2013 | 17 | 6% |
| 2012 | 22 | 9% |
| 2011 | 17 | 3% |
| 2010 | 18 | 4% |
| 2009 | 25 | 3% |
| 2008 | 117 | 14% |
| 2007 | 85 | 14% |
| 2006 | 18 | 3% |
| 2005 | 7 | 1% |
| 2004 | 10 | 1% |
| 2003 | 14 | 2% |
| 2002 | 12 | 2% |
| 2001 | 18 | 2% |
| 2000 | 34 | 4% |
| 1996 | 6 | 7% |
| 1995 | 5 | 11% |
Other parts of the 2002 Chevrolet Impala
305 complaintsExterior lighting
123 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsTransmission and drivetrain
36 complaintsFuel system
34 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology