2002 Chevrolet Impala Exterior lighting Problems
- Complaints
- 123about this part
- Share
- 15%of 795 total for the year
- Median mileage
- 77,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 123 complaints about the exterior lighting of the 2002 Chevrolet Impala, 15% of the 795 complaints for this model year. Where a mileage was given, the median is 77,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This particular issue occurs at random times and conditions. As I'm traveling at night and I pull back the dimmer switch lever, the headlights will go out and leave me totally in the dark. The only way that I can get the headlights to come on again is to continue to manipulate the dimmer/turn signal lever until the lights come back on.”
NHTSA complaint #10695393, filed 2015-03, 152,653 miles“I bought this car 4 years ago and I did not have problems till this happened, the car don't want to star in several times, im already pissed off and I don't really know what to do with it, cuz I know that nobody is going to buy it like that; I like the car but this is inoperable!!!!”
NHTSA complaint #10428890, filed 2011-10, 130,000 miles“When driving at night and using the high beams, they go out after awhile. Nearly crashed until I could slow down enough to safely stop! By moving high/low beam lever, I was able to get headlights to come back on in the low beam position. In checking NHTSA web site, found this is a problem general motors is aware of but expects owners to pay for repair of poorly designed part.”
NHTSA complaint #10247208, filed 2008-10, 77,000 miles“My turn signals work intermittently. Sometimes not at all and sometimes have to activate flashers on and off. Sometimes lites won't turn all the way off when I park they will make a chiming sound and I will turn them on and off til it stops.”
NHTSA complaint #10473260, filed 2012-09, 100,000 miles“We were driving home at night and the headlights on our 2002 chevy Impala went out and didn't come back on. We didn't realize it at the time, because we were driving in town and there were street lights. This was the 3rd occurrence. Nothing has been done to correct this issue.”
NHTSA complaint #10293623, filed 2009-11, 100,000 milesRelated service bulletins
- 10249011Jan 12, 2024This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10232136Feb 15, 2023This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10200151Jun 21, 2021This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10169354Nov 12, 2019This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
- 10155009Dec 13, 2018This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
- 10116890Feb 12, 2016This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
- 10116874Feb 8, 2016This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 7% |
| 2019 | 1 | 4% |
| 2018 | 4 | 7% |
| 2017 | 6 | 5% |
| 2016 | 7 | 6% |
| 2015 | 22 | 7% |
| 2014 | 44 | 7% |
| 2013 | 5 | 2% |
| 2012 | 8 | 3% |
| 2011 | 5 | 1% |
| 2010 | 6 | 1% |
| 2009 | 9 | 1% |
| 2008 | 4 | 0% |
| 2007 | 15 | 2% |
| 2006 | 11 | 2% |
| 2005 | 49 | 8% |
| 2004 | 104 | 10% |
| 2003 | 103 | 15% |
| 2002 | 123 | 15% |
| 2001 | 73 | 10% |
| 2000 | 67 | 8% |
| 1996 | 1 | 1% |
| 1995 | 1 | 2% |
Other parts of the 2002 Chevrolet Impala
305 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsTransmission and drivetrain
36 complaintsFuel system
34 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaintsElectronic stability control
17 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology