2002 Chevrolet Impala Transmission and drivetrain Problems
- Complaints
- 36about this part
- Share
- 5%of 795 total for the year
- Median mileage
- 76,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 36 complaints about the transmission and drivetrain of the 2002 Chevrolet Impala, 5% of the 795 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Supposedly the cooling system was fixed in 2003 but it still tells me that my coolant is low and it leaks. I am the second owner of this car and have only had it since september of 2019. Also the transmission has a delayed shift from 1st to second.”
NHTSA complaint #11319827, filed 2020-03, 135,000 miles“Traveling on a straight residential street after car had been driven about 10 miles and was at operating temperature, I heard a short chirp sound from the front passenger side of the car at which time the engine stopped running. Steering became very difficult and the brake pedal required substantial force to stop the car. I was able to bring the car to a stop and put the car in park. The engine restarted immediately with no problem. I was not moving or touching the key at the time that the engine turned off. …”
NHTSA complaint #10644555, filed 2014-10, 211,365 miles“I was driving the vehicle and when I came to a stop to pump gas I left the keys in the ignition I placed the car in park. I turned around to place the pump into the gas gauge and my car was rolling down the hill and I had to chase the car open the door and stop the car. When I got the car to a halt position. I tried to take the key out the ignition and couldn't get the key out the ignition. Once I was able to get the key, the key slot was turned at 3:00 position and not a 12:00 position when a key is removed from a ignition. …”
NHTSA complaint #10596511, filed 2014-06, 235,325 miles“The first thing is that I had to replace the head gasket two time now it is leaking again into the water reservoir then I had two replace the main control ( bcm ) and ( PCM ) by the dealership ha to replace the starter and the water pump had to re place two window motor and two window electronic switch that control each window there a lot more but this are the more importance ones it would be okay if I got this car used but I paid for a new car so I would not have this kind of breakdowns does GM stand behind there car or what !!!!!!!!”
NHTSA complaint #10250940, filed 2008-12, 70,000 miles“As of yet there has been no incident however there have been numerous close calls as the transmission is not shifting into gear unless you race the motor. Nearly rearending other vehicles, property or pedestrians. I can not safely pull out at an intersection because the transmission may slip. I've read on message boards where hundreds of other people are having the same problem and GM has no good fix for it. It doesn't seem to mater if the car is warm or cold the transmission still acts up. 89k miles on the car when this began and I haven't felt safe driving the car since. Thank you”
NHTSA complaint #10318310, filed 2010-03, 89,000 milesRelated service bulletins
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 10249579Jan 12, 2024This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10242843Sep 1, 2023The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the…
- 10224273Sep 1, 2022This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the…
- 10220319Sep 1, 2022This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 13% |
| 2019 | 5 | 18% |
| 2018 | 11 | 19% |
| 2017 | 12 | 10% |
| 2016 | 16 | 14% |
| 2015 | 16 | 5% |
| 2014 | 39 | 6% |
| 2013 | 33 | 12% |
| 2012 | 27 | 10% |
| 2011 | 64 | 13% |
| 2010 | 67 | 15% |
| 2009 | 68 | 8% |
| 2008 | 91 | 11% |
| 2007 | 80 | 13% |
| 2006 | 108 | 21% |
| 2005 | 52 | 9% |
| 2004 | 47 | 4% |
| 2003 | 30 | 4% |
| 2002 | 36 | 5% |
| 2001 | 57 | 8% |
| 2000 | 52 | 6% |
| 1996 | 11 | 13% |
| 1995 | 2 | 5% |
Other parts of the 2002 Chevrolet Impala
305 complaintsExterior lighting
123 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsFuel system
34 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaintsElectronic stability control
17 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology