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Transmission and drivetrainPart report

2002 Chevrolet Impala Transmission and drivetrain Problems

Complaints
36about this part
Share
5%of 795 total for the year
Median mileage
76,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 36 complaints about the transmission and drivetrain of the 2002 Chevrolet Impala, 5% of the 795 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Supposedly the cooling system was fixed in 2003 but it still tells me that my coolant is low and it leaks. I am the second owner of this car and have only had it since september of 2019. Also the transmission has a delayed shift from 1st to second.”

NHTSA complaint #11319827, filed 2020-03, 135,000 miles

“Traveling on a straight residential street after car had been driven about 10 miles and was at operating temperature, I heard a short chirp sound from the front passenger side of the car at which time the engine stopped running. Steering became very difficult and the brake pedal required substantial force to stop the car. I was able to bring the car to a stop and put the car in park. The engine restarted immediately with no problem. I was not moving or touching the key at the time that the engine turned off. …”

NHTSA complaint #10644555, filed 2014-10, 211,365 miles

“I was driving the vehicle and when I came to a stop to pump gas I left the keys in the ignition I placed the car in park. I turned around to place the pump into the gas gauge and my car was rolling down the hill and I had to chase the car open the door and stop the car. When I got the car to a halt position. I tried to take the key out the ignition and couldn't get the key out the ignition. Once I was able to get the key, the key slot was turned at 3:00 position and not a 12:00 position when a key is removed from a ignition. …”

NHTSA complaint #10596511, filed 2014-06, 235,325 miles

“The first thing is that I had to replace the head gasket two time now it is leaking again into the water reservoir then I had two replace the main control ( bcm ) and ( PCM ) by the dealership ha to replace the starter and the water pump had to re place two window motor and two window electronic switch that control each window there a lot more but this are the more importance ones it would be okay if I got this car used but I paid for a new car so I would not have this kind of breakdowns does GM stand behind there car or what !!!!!!!!”

NHTSA complaint #10250940, filed 2008-12, 70,000 miles

“As of yet there has been no incident however there have been numerous close calls as the transmission is not shifting into gear unless you race the motor. Nearly rearending other vehicles, property or pedestrians. I can not safely pull out at an intersection because the transmission may slip. I've read on message boards where hundreds of other people are having the same problem and GM has no good fix for it. It doesn't seem to mater if the car is warm or cold the transmission still acts up. 89k miles on the car when this began and I haven't felt safe driving the car since. Thank you”

NHTSA complaint #10318310, filed 2010-03, 89,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2020213%
2019518%
20181119%
20171210%
20161614%
2015165%
2014396%
20133312%
20122710%
20116413%
20106715%
2009688%
20089111%
20078013%
200610821%
2005529%
2004474%
2003304%
2002365%
2001578%
2000526%
19961113%
199525%

Other parts of the 2002 Chevrolet Impala

Electrical system
305 complaints
Exterior lighting
123 complaints
Engine cooling
106 complaints
Engine
75 complaints
Brakes
74 complaints
Steering
57 complaints
Air bags
47 complaints
Fuel system
34 complaints
Other or unknown
34 complaints
Visibility (wipers, defrost, mirrors)
34 complaints
Equipment
21 complaints
Electronic stability control
17 complaints

← All problems reported for the 2002 Chevrolet Impala

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology