2002 Chevrolet Impala Electrical system Problems
- Complaints
- 305about this part
- Share
- 38%of 795 total for the year
- Median mileage
- 82,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 305 complaints about the electrical system of the 2002 Chevrolet Impala, 38% of the 795 complaints for this model year. Where a mileage was given, the median is 82,000 miles. 8 of these say a crash was involved and 7 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Car was parked I started it and began driving my ABS just went crazy. The pump was trying to engage over and over again even while driving. When I hit the ABS off button this problem continued. I feel this car could at anytime have something in the break or tire area just compeletly fail. Along with another list of issues including burning oil from the gasket. Please tell me if there is anything that can be done.”
NHTSA complaint #10849700, filed 2016-03, 159,000 miles“On the above date I was driving home from work when my car just shut off on the highway. Had to pull of and car did want to start notice the passlock 2 system security light was on. I had the car towed home car start right up drove to work car didn't want to start again. Has not start since. Note I spent 700 on the passlock system a year in half ago.this is bull GM needs to fix this problem for good.”
NHTSA complaint #10574262, filed 2014-03, 95,000 miles“My 02 chevy Impala has issues with the starting system. I have no know electrical problems with this car except sometimes it will not start and hours of trying to start the car it starts. I even tried to short out my starter and that didn't work. It was in the middle of the summer and my infant child got very hot waiting on me to start the car.”
NHTSA complaint #10383284, filed 2011-02, 50,000 miles“On numerous times, anti theft system prevents me from starting my car. I have been stuck trying to come home from work, trying to go to work and at many other times. There are numerous complaints on the internet from many consumers about this issue. It is dangerous if you are out late at night and you cant even start your own car. Chevrolet has refused to pay to correct the problem and has offered no help at all.”
NHTSA complaint #10618161, filed 2014-08, 50,000 miles“The passlock security system in my car disables my fuel and my starter. I have been stuck places before because the car won't start. The security message is on and so is the battery along with service vehicle soon. The car will not start and hasn't for months now. I am very upset, my radio says locked and I have tried everything to get my car to start. It will leave me stranded at some point if it starts.”
NHTSA complaint #10550880, filed 2013-11, 159,000 milesRelated recalls
- 14V400000Jul 3, 2014This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings…Covers: Chevrolet Impala 2000–2005, Malibu 1997–2003, Pontiac Grand AM 1999–2005 +5 more
Related service bulletins
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 11006621Aug 26, 2024Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which…
- 11002312Jun 6, 2024This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 10252735Mar 28, 2024This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10225615Oct 19, 2022This service bulletin provides information on Module Harvesting.
- 10198890May 25, 2021This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or…
- 10171318Jan 31, 2020This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 10170494Dec 2, 2019This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
- 10167434Oct 10, 2019This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately…
- 10163268Jun 26, 2019This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 20% |
| 2019 | 9 | 32% |
| 2018 | 11 | 19% |
| 2017 | 15 | 13% |
| 2016 | 30 | 27% |
| 2015 | 96 | 32% |
| 2014 | 221 | 35% |
| 2013 | 52 | 19% |
| 2012 | 58 | 22% |
| 2011 | 95 | 19% |
| 2010 | 132 | 30% |
| 2009 | 224 | 27% |
| 2008 | 221 | 27% |
| 2007 | 128 | 20% |
| 2006 | 124 | 24% |
| 2005 | 331 | 54% |
| 2004 | 681 | 63% |
| 2003 | 264 | 38% |
| 2002 | 305 | 38% |
| 2001 | 225 | 30% |
| 2000 | 187 | 23% |
| 1996 | 11 | 13% |
| 1995 | 6 | 14% |
| 1994 | 5 | 33% |
Other parts of the 2002 Chevrolet Impala
123 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsTransmission and drivetrain
36 complaintsFuel system
34 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaintsElectronic stability control
17 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology