2002 Chevrolet Impala Fuel system Problems
- Complaints
- 34about this part
- Share
- 4%of 795 total for the year
- Median mileage
- 80,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 34 complaints about the fuel system of the 2002 Chevrolet Impala, 4% of the 795 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 4 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving the vehicle gas gauge was fluctuating up and down. I subsequently ran out of gas due to the fact that I did not know how much gas I had. I was stuck on the road. I had to get the fuel pump replaced. I checked online and there appears to be a problem with the fuel pump on other chevy impalas.”
NHTSA complaint #11362423, filed 2020-10, 75,000 miles“My gas gauge stop working and I was not able to tell how much gas was in the vehicle. Fuel gauge read inaccurately. I would put gas in the car and fill up tank and barely drive more than 20 miles and the fuel gauge would indicate empty . I was told by penske that they were unsure as to what would cause this issue and that I wouldn't be able to get the issued repaired. I have ran out gas several times since the first incident.”
NHTSA complaint #10596510, filed 2014-06, 229,325 miles“My son went to jump start the car and when he tried to start it the engine blew up . The intake manifold flew off in multiple pieces. Had car towed to my mechanic and found out the cylinder was dead due to the explosion. Though well the car had a lot of miles, so I thought it was just its time. So we decided to buy a re-manufactured motor because we had put some work into the car and my son and I though that would be a good choice. …”
NHTSA complaint #10668168, filed 2014-12, 133,000 miles“Chevrolet customer service states that the NHTSA campaign notices - 07e021000 & 02v222000 - do not apply to my 2002 chevy Impala ls. Chevrolet does not recognize or cross reference your campaign numbers. They stated to me that the information provided by NHTSA is false . I think Chevrolet customer service is lying. Help needed. Please don't send me some legal jargon answer.”
NHTSA complaint #10263647, filed 2009-03, 20,000 miles“This is a continuing problem. When I start my car and drive it down the road, sometimes, but not always, the idle will not come down from high idle. I can do up to 45 MPH and never touch the accelerator. If I tap the accelerator to release the high idle, it works sometimes. Usually thought, I have to stop the car and cut the engine off, wait a few seconds, and restart it. That usually, but not always fixes the idle problem. If it continues to high idle, I have to repeat the stop and start scenario.”
NHTSA complaint #10614701, filed 2014-07, 136,500 milesRelated service bulletins
- 11004761Jun 28, 2024This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or…
- 10208027Jan 14, 2022This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 10199281May 25, 2021This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or…
- 10190437Mar 30, 2021This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible…
- 10176607May 8, 2020This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank…
- 10176310May 8, 2020This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing…
- 10171878Jan 2, 2020This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended…
- 10157018Sep 20, 2017This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 10137635May 10, 2017This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
- 10114831Nov 15, 2016This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 13% |
| 2019 | 2 | 7% |
| 2018 | 3 | 5% |
| 2017 | 4 | 3% |
| 2016 | 5 | 5% |
| 2015 | 10 | 3% |
| 2014 | 13 | 2% |
| 2013 | 10 | 4% |
| 2012 | 18 | 7% |
| 2011 | 17 | 3% |
| 2010 | 17 | 4% |
| 2009 | 19 | 2% |
| 2008 | 19 | 2% |
| 2007 | 23 | 4% |
| 2006 | 20 | 4% |
| 2005 | 42 | 7% |
| 2004 | 37 | 3% |
| 2003 | 26 | 4% |
| 2002 | 34 | 4% |
| 2001 | 39 | 5% |
| 2000 | 76 | 9% |
| 1996 | 9 | 10% |
| 1995 | 5 | 11% |
| 1994 | 4 | 27% |
Other parts of the 2002 Chevrolet Impala
305 complaintsExterior lighting
123 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsTransmission and drivetrain
36 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaintsElectronic stability control
17 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology