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Exterior lightingPart report

2004 Chevrolet Impala Exterior lighting Problems

Complaints
104about this part
Share
10%of 1,074 total for the year
Median mileage
85,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 104 complaints about the exterior lighting of the 2004 Chevrolet Impala, 10% of the 1,074 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 1 of these say a crash was involved and 3 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was out running errands. I turn on my left turn signals and it was not working. I depressed my hazard switch, and turned it off and turned my left turn signals again and it started working. I have been having this problem off and on since the beginning of july,2014. I have read numerous complaints about this same issue. This is a safety issue that GM needs to address today!”

NHTSA complaint #10620924, filed 2014-08, 80,000 miles

“The headlights no longer work. High beams and low beams both work, but the regular headlights are no longer in service under any circumstance. Now, the low beams go on when the headlights used to go on. When I drive at night, I am forced to keep on the high beams. This has been the case for the last 2 weeks. It never had a problem like this before. It started right around the time the vehicle reached 150,000 miles driven.”

NHTSA complaint #10823743, filed 2016-02, 150,000 miles

“Driving down the road with my high beams on, my headlights went out completely. My low beams work ok but if I use high beams they randomly go out. This is the second GM vehicle I have had with this problem. The mechanic at the GM dealership said 4 of his 6 family members have had same problem. A former co-worker had same problem. I contacted GM and was told my car was to old for them to fix it...”

NHTSA complaint #10660984, filed 2014-11, 55 miles

“Security light comes on while driving after car is turned off it wont start unless I turn on the ignition switch and let it sit for 20 minutes then the car will start. Turn signals lights rarely works properly and the check engine light stays on I've made the repairs under the codes and the check engine light is still on this is dealing with the emission testing.”

NHTSA complaint #10428721, filed 2011-10, 125,000 miles

“My husband was driving at night at approximately 55 MPH, with my dim headlamps on. Without any warning the headlamps went out, he went off the right side of the road way to avoid any problems. After checking he did have high beams and fog lights yet. He proceeded home on high beams. The low beams never have come back on.”

NHTSA complaint #10427787, filed 2011-09, 134,410 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202017%
201914%
201847%
201765%
201676%
2015227%
2014447%
201352%
201283%
201151%
201061%
200991%
200840%
2007152%
2006112%
2005498%
200410410%
200310315%
200212315%
20017310%
2000678%
199611%
199512%

Other parts of the 2004 Chevrolet Impala

Electrical system
681 complaints
Brakes
89 complaints
Engine
72 complaints
Steering
63 complaints
Transmission and drivetrain
47 complaints
Other or unknown
43 complaints
Vehicle speed control
41 complaints
Fuel system
37 complaints
Engine cooling
36 complaints
Air bags
31 complaints
Body and structure
18 complaints
Electronic stability control
15 complaints

← All problems reported for the 2004 Chevrolet Impala

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology