2004 Chevrolet Impala Steering Problems
- Complaints
- 63about this part
- Share
- 6%of 1,074 total for the year
- Median mileage
- 59,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 63 complaints about the steering of the 2004 Chevrolet Impala, 6% of the 1,074 complaints for this model year. Where a mileage was given, the median is 59,000 miles. 12 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Well the code was telling me to replace the ignition switch. The current one is rather loose and doesn't turn off all the way with out a little extra which has been causing other electrical issues. And now my steering wheel is leaning and pulling to the left out of nowhere. And these all happen sitting still or moving. Not so bad on the highway but city streets are hell”
NHTSA complaint #11301728, filed 2020-01, 145,436 miles“I have been experiencing a traction control problem. When I make sharp turns the service traction system light comes on, after this light comes on it pulls to the right and makes it hard to stop and even slides sometimes. I have replaced all speed sensors and replaced the wires and the problem is still reoccuring.”
NHTSA complaint #10873143, filed 2016-06, 138,000 miles“My ignition switch has a recall that sometimes takes forever to get key to turn over, the steering shaft and knuckles also have a recall that make me drift and slide on dry roads, engine and cooling system as well has recall.”
NHTSA complaint #11388766, filed 2021-01, 130,000 miles“I was driving my 2004 Impala when I hit a pot hole. I tried to turn and hit the brakes and nothing worked. I slammed on my emergency brake and after a while I realized the car had shut off completely. A month later my boyfriend had the same experience driving it.”
NHTSA complaint #10586994, filed 2014-05, 1 miles“The traction control turns on very frequently without control,lightappear claim that the traction system need services and some other time the sinf of the ABS I constantly push the tracking system off when is on but do not respond at oll. This causes the car to make a grinding noise. When braking the car makes a grinding noise and car is not stopping it feels like it's locking up and my steering going from left to right in sliding way to . …”
NHTSA complaint #10565847, filed 2014-02, 110,000 milesRelated service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10113436Feb 20, 2017This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 20% |
| 2019 | 3 | 11% |
| 2018 | 7 | 12% |
| 2017 | 11 | 9% |
| 2016 | 16 | 14% |
| 2015 | 44 | 15% |
| 2014 | 140 | 22% |
| 2013 | 34 | 13% |
| 2012 | 49 | 19% |
| 2011 | 35 | 7% |
| 2010 | 42 | 10% |
| 2009 | 57 | 7% |
| 2008 | 94 | 12% |
| 2007 | 101 | 16% |
| 2006 | 135 | 26% |
| 2005 | 60 | 10% |
| 2004 | 63 | 6% |
| 2003 | 30 | 4% |
| 2002 | 57 | 7% |
| 2001 | 76 | 10% |
| 2000 | 124 | 15% |
| 1996 | 12 | 14% |
| 1995 | 2 | 5% |
Other parts of the 2004 Chevrolet Impala
681 complaintsExterior lighting
104 complaintsBrakes
89 complaintsEngine
72 complaintsTransmission and drivetrain
47 complaintsOther or unknown
43 complaintsVehicle speed control
41 complaintsFuel system
37 complaintsEngine cooling
36 complaintsAir bags
31 complaintsBody and structure
18 complaintsElectronic stability control
15 complaints
← All problems reported for the 2004 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology