2020 Chevrolet Impala Steering Problems
- Complaints
- 3about this part
- Share
- 20%of 15 total for the year
- Median mileage
- 54,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2020 Chevrolet Impala, 20% of the 15 complaints for this model year. Where a mileage was given, the median is 54,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able to get an OBD reading. …”
NHTSA complaint #11679731, filed 2025-08“The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the Power Steering - Drive with Care message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact restarted that vehicle two hours later and the vehicle resumed normal operation. Neither the dealer nor the manufacturer had been made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 54,000.”
NHTSA complaint #11487030, filed 2022-09, 54,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 20% |
| 2019 | 3 | 11% |
| 2018 | 7 | 12% |
| 2017 | 11 | 9% |
| 2016 | 16 | 14% |
| 2015 | 44 | 15% |
| 2014 | 140 | 22% |
| 2013 | 34 | 13% |
| 2012 | 49 | 19% |
| 2011 | 35 | 7% |
| 2010 | 42 | 10% |
| 2009 | 57 | 7% |
| 2008 | 94 | 12% |
| 2007 | 101 | 16% |
| 2006 | 135 | 26% |
| 2005 | 60 | 10% |
| 2004 | 63 | 6% |
| 2003 | 30 | 4% |
| 2002 | 57 | 7% |
| 2001 | 76 | 10% |
| 2000 | 124 | 15% |
| 1996 | 12 | 14% |
| 1995 | 2 | 5% |
Other parts of the 2020 Chevrolet Impala
7 complaintsElectrical system
3 complaintsAir bags
2 complaintsFuel system
2 complaintsTransmission and drivetrain
2 complaintsEngine
1 complaintsExterior lighting
1 complaintsLane departure
1 complaintsSeat belts
1 complaintsSeats
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology