2009 Chevrolet Impala Steering Problems
- Complaints
- 57about this part
- Share
- 7%of 824 total for the year
- Median mileage
- 55,200miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 57 complaints about the steering of the 2009 Chevrolet Impala, 7% of the 824 complaints for this model year. Where a mileage was given, the median is 55,200 miles. 14 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car started to state the airbag needed servicing. I looked up the issue online and saw the recall for my make and model. Recall number 273230. The NHTSA number is 16v507000. Separately, the steering wheel is incredibly stiff when starting the car, and while making turns. Need both arms to force the car to turn. There is no issue with power steering fluid. The steering loosens a small amount when applying pressure on the gas.”
NHTSA complaint #11208860, filed 2019-05, 85,000 miles“My vehicle's ignition switch shut off, which caused me to lose steering. When I crashed, the airbag failed to deploy. I was driving in a large parking lot and went over a speed bump. I was knocked out but the police report indicated there were no signs of braking or steering. I took my Impala to the GM dealership over 12 times.”
NHTSA complaint #10785836, filed 2015-10, 28,000 miles“Since I bought the car in 2011 used with 23,000 miles on I have had to have two new racket pinion steering motors/(units) replaced and if I'm not mistaken it appears a third is on it's way.. This is not in any way the car is being driven. This is a flaw that could also cause a dangerous situation.”
NHTSA complaint #10576408, filed 2014-04, 26,000 miles“I woke up in the hospital with a brain injury, tongue nearly cut in half, thoratic sprain, neck sprain, etc. From what I have been told, I was going at least 60-65 MPH when I had my front end crash and my head went through the windshield. I had numerous issues already submitted to chevy, such as the steering issues I had. The air bags did not deploy. I later was driving down the road and when I was turning my vehicle shut off.”
NHTSA complaint #10689466, filed 2015-02, 40,000 miles“I was driving home on the freeway at about 70 MPH and the service engine light went on with it saying reduced engine power on display. About 10 seconds later I could not accelerate, the car began to start slowing down and I lost ability to maneuver the steering easily as the steering wheel locked up. I was able to pull off on the side of the freeway and I had to turn the car off and wait about 10 minutes for the problem to clear up.”
NHTSA complaint #10574223, filed 2014-03, 74,500 milesRelated service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10222777Sep 16, 2022This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10213700Jun 1, 2022This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 10191163Mar 8, 2021This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 10178292Jun 5, 2020This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 20% |
| 2019 | 3 | 11% |
| 2018 | 7 | 12% |
| 2017 | 11 | 9% |
| 2016 | 16 | 14% |
| 2015 | 44 | 15% |
| 2014 | 140 | 22% |
| 2013 | 34 | 13% |
| 2012 | 49 | 19% |
| 2011 | 35 | 7% |
| 2010 | 42 | 10% |
| 2009 | 57 | 7% |
| 2008 | 94 | 12% |
| 2007 | 101 | 16% |
| 2006 | 135 | 26% |
| 2005 | 60 | 10% |
| 2004 | 63 | 6% |
| 2003 | 30 | 4% |
| 2002 | 57 | 7% |
| 2001 | 76 | 10% |
| 2000 | 124 | 15% |
| 1996 | 12 | 14% |
| 1995 | 2 | 5% |
Other parts of the 2009 Chevrolet Impala
232 complaintsElectrical system
224 complaintsEngine
179 complaintsVehicle speed control
130 complaintsElectronic stability control
108 complaintsOther or unknown
89 complaintsBrakes
75 complaintsTransmission and drivetrain
68 complaintsSuspension
25 complaintsLatches, locks and linkages
22 complaintsEngine cooling
21 complaintsSeat belts
21 complaints
← All problems reported for the 2009 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology