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Air bagsPart report

2020 Chevrolet Impala Air bags Problems

Complaints
2about this part
Share
13%of 15 total for the year
Median mileage
85,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the air bags of the 2020 Chevrolet Impala, 13% of the 15 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was in a car accident on June 20, 2023. I was stopped in traffic and was hit in the rear and pushed into the vehicle in front of me. The air bags detonated but did not deploy. The steering wheel and both front seat side air bags had some coming but the airbag did not deploy.”

NHTSA complaint #11528914, filed 2023-06

“The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle. As a result, the vehicle left the roadway, rolled, and came to a complete stop with all four wheels facing upwards after colliding with a tree. Though the vehicle rolled on its back no air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the driver's insurance provider. A police report was filed and injuries were reported. …”

NHTSA complaint #11622548, filed 2024-10, 85,000 miles

Air bags: other model years

YearComplaintsShare of year
2020213%
2019518%
2018610%
20171715%
20161614%
20152910%
2014447%
2013197%
2012208%
2011377%
201010323%
200923228%
2008506%
2007498%
2006479%
2005335%
2004313%
2003396%
2002476%
2001476%
20008010%
199611%
199512%
199417%

Other parts of the 2020 Chevrolet Impala

Other or unknown
7 complaints
Electrical system
3 complaints
Steering
3 complaints
Fuel system
2 complaints
Transmission and drivetrain
2 complaints
Engine
1 complaints
Exterior lighting
1 complaints
Lane departure
1 complaints
Seat belts
1 complaints
Seats
1 complaints
Body and structure
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2020 Chevrolet Impala

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology