2004 Chevrolet Impala Air bags Problems
- Complaints
- 31about this part
- Share
- 3%of 1,074 total for the year
- Median mileage
- 89,355miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 31 complaints about the air bags of the 2004 Chevrolet Impala, 3% of the 1,074 complaints for this model year. Where a mileage was given, the median is 89,355 miles. 23 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Well the code was telling me to replace the ignition switch. The current one is rather loose and doesn't turn off all the way with out a little extra which has been causing other electrical issues. And now my steering wheel is leaning and pulling to the left out of nowhere. And these all happen sitting still or moving. Not so bad on the highway but city streets are hell”
NHTSA complaint #11301728, filed 2020-01, 145,436 miles“I enter an intersection on a green light. The other party turned in front of me even though he had a red turn light. I hit him head on into the passenger side of his door. I slammed on my brakes but impact was almost immediate. My airbag did not go off. I sustained permanent nerve damage in both my hands and arms.”
NHTSA complaint #10608258, filed 2014-07, 12,000 miles“Made stop.continued,did not see other vehicle it hit our car in side&front end. We were hit at by another car,which was traveling at extremely higher speed. Our air-bags did not deploy and the ignition turned itself off locking the key in the off position,the key could not be removed or turned either on or off.”
NHTSA complaint #10579208, filed 2014-04, 126,000 miles“I own a 2004 Chevrolet Impala an in february while driving up tha high way my keys just like popped out of the ignition my car lost power and I hit the guard rail at 60 MPH my air bags didn't come out. Me n my girlfriend was in the car . On july 1st I find out there's a recall on my car I tried contacting a few Chevrolet dealership companies near me an I've been denied any car repairs.”
NHTSA complaint #10607597, filed 2014-07, 180,000 miles“For the past four weeks, I have noticed the passenger's airbag light is on, although there was not any incidents or defects to the vehicle. This really concerns me, due to it may be ineffective if there was a crash.”
NHTSA complaint #10651029, filed 2014-10, 96,000 milesAir bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 13% |
| 2019 | 5 | 18% |
| 2018 | 6 | 10% |
| 2017 | 17 | 15% |
| 2016 | 16 | 14% |
| 2015 | 29 | 10% |
| 2014 | 44 | 7% |
| 2013 | 19 | 7% |
| 2012 | 20 | 8% |
| 2011 | 37 | 7% |
| 2010 | 103 | 23% |
| 2009 | 232 | 28% |
| 2008 | 50 | 6% |
| 2007 | 49 | 8% |
| 2006 | 47 | 9% |
| 2005 | 33 | 5% |
| 2004 | 31 | 3% |
| 2003 | 39 | 6% |
| 2002 | 47 | 6% |
| 2001 | 47 | 6% |
| 2000 | 80 | 10% |
| 1996 | 1 | 1% |
| 1995 | 1 | 2% |
| 1994 | 1 | 7% |
Other parts of the 2004 Chevrolet Impala
681 complaintsExterior lighting
104 complaintsBrakes
89 complaintsEngine
72 complaintsSteering
63 complaintsTransmission and drivetrain
47 complaintsOther or unknown
43 complaintsVehicle speed control
41 complaintsFuel system
37 complaintsEngine cooling
36 complaintsBody and structure
18 complaintsElectronic stability control
15 complaints
← All problems reported for the 2004 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology