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Body and structurePart report

2004 Chevrolet Impala Body and structure Problems

Complaints
18about this part
Share
2%of 1,073 total for the year
Median mileage
115,450miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 18 complaints about the body and structure of the 2004 Chevrolet Impala, 2% of the 1,073 complaints for this model year. Where a mileage was given, the median is 115,450 miles. 5 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I enter an intersection on a green light. The other party turned in front of me even though he had a red turn light. I hit him head on into the passenger side of his door. I slammed on my brakes but impact was almost immediate. My airbag did not go off. I sustained permanent nerve damage in both my hands and arms.”

NHTSA complaint #10608258, filed 2014-07, 12,000 miles

“The muffler pipe broke from underneath the car while we were driving it in keshena, wi. As we were trying to pull the vehicle over I could see sparks from it underneath the car”

NHTSA complaint #11317449, filed 2020-03, 120,000 miles

“We where ran into on driver side no airbag came out we have had lots of steering problems. As of today there is still problems with the steering wheel engine light stays on and we just wont drive on highway at all.”

NHTSA complaint #10584332, filed 2014-04, 8 miles

“The day I bought the car used, the lights went out on the way home. After complaining on a chevy forum, I bought a used multifunction switch which I learned was a common problem in impalas and monti carlos. This year in spring (sorry I don't remember the exact date or miles) that part malfunctioned when on bright. The salvage yard was sold out in used switches because it was such a common defect and I couldn't afford a ne,w one. While driving on dim I hit two deer which caused $100s of dollars in damages. …”

NHTSA complaint #10610005, filed 2014-07, 231,000 miles

“On 01/03/2017, on a busy snow packed intersection, when the light turned green, I was pushed off the road by a large pickup truck, into a curb, which curb is taller than my Impala's frame to ground clearance. My left front tire and rim were ruined. The driver of the pickup continued north leaving the scene of the accident. Prior to GM's bankruptcy, my Impala ss, which was made in canada, is a rusty, poorly painted, hastily thrown together piece of junk. It needs many used parts with which to make needed repairs. Reasonably priced, quality used parts are impossible to locate.”

NHTSA complaint #10945401, filed 2017-01, 57,800 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202017%
201711%
201676%
2015165%
2014244%
201331%
201283%
201171%
201072%
2009192%
2008314%
2007224%
2006255%
2005102%
2004182%
2003152%
2002101%
2001122%
2000314%
199622%
199525%

Other parts of the 2004 Chevrolet Impala

Electrical system
681 complaints
Exterior lighting
104 complaints
Brakes
89 complaints
Engine
71 complaints
Steering
63 complaints
Transmission and drivetrain
47 complaints
Other or unknown
43 complaints
Vehicle speed control
41 complaints
Fuel system
37 complaints
Engine cooling
36 complaints
Air bags
31 complaints
Electronic stability control
15 complaints

← All problems reported for the 2004 Chevrolet Impala

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology