2004 Chevrolet Impala Body and structure Problems
- Complaints
- 18about this part
- Share
- 2%of 1,073 total for the year
- Median mileage
- 115,450miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the body and structure of the 2004 Chevrolet Impala, 2% of the 1,073 complaints for this model year. Where a mileage was given, the median is 115,450 miles. 5 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I enter an intersection on a green light. The other party turned in front of me even though he had a red turn light. I hit him head on into the passenger side of his door. I slammed on my brakes but impact was almost immediate. My airbag did not go off. I sustained permanent nerve damage in both my hands and arms.”
NHTSA complaint #10608258, filed 2014-07, 12,000 miles“The muffler pipe broke from underneath the car while we were driving it in keshena, wi. As we were trying to pull the vehicle over I could see sparks from it underneath the car”
NHTSA complaint #11317449, filed 2020-03, 120,000 miles“We where ran into on driver side no airbag came out we have had lots of steering problems. As of today there is still problems with the steering wheel engine light stays on and we just wont drive on highway at all.”
NHTSA complaint #10584332, filed 2014-04, 8 miles“The day I bought the car used, the lights went out on the way home. After complaining on a chevy forum, I bought a used multifunction switch which I learned was a common problem in impalas and monti carlos. This year in spring (sorry I don't remember the exact date or miles) that part malfunctioned when on bright. The salvage yard was sold out in used switches because it was such a common defect and I couldn't afford a ne,w one. While driving on dim I hit two deer which caused $100s of dollars in damages. …”
NHTSA complaint #10610005, filed 2014-07, 231,000 miles“On 01/03/2017, on a busy snow packed intersection, when the light turned green, I was pushed off the road by a large pickup truck, into a curb, which curb is taller than my Impala's frame to ground clearance. My left front tire and rim were ruined. The driver of the pickup continued north leaving the scene of the accident. Prior to GM's bankruptcy, my Impala ss, which was made in canada, is a rusty, poorly painted, hastily thrown together piece of junk. It needs many used parts with which to make needed repairs. Reasonably priced, quality used parts are impossible to locate.”
NHTSA complaint #10945401, filed 2017-01, 57,800 milesRelated service bulletins
- 10213818May 31, 2022This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint…
- 10197294May 12, 2021This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 7% |
| 2017 | 1 | 1% |
| 2016 | 7 | 6% |
| 2015 | 16 | 5% |
| 2014 | 24 | 4% |
| 2013 | 3 | 1% |
| 2012 | 8 | 3% |
| 2011 | 7 | 1% |
| 2010 | 7 | 2% |
| 2009 | 19 | 2% |
| 2008 | 31 | 4% |
| 2007 | 22 | 4% |
| 2006 | 25 | 5% |
| 2005 | 10 | 2% |
| 2004 | 18 | 2% |
| 2003 | 15 | 2% |
| 2002 | 10 | 1% |
| 2001 | 12 | 2% |
| 2000 | 31 | 4% |
| 1996 | 2 | 2% |
| 1995 | 2 | 5% |
Other parts of the 2004 Chevrolet Impala
681 complaintsExterior lighting
104 complaintsBrakes
89 complaintsEngine
71 complaintsSteering
63 complaintsTransmission and drivetrain
47 complaintsOther or unknown
43 complaintsVehicle speed control
41 complaintsFuel system
37 complaintsEngine cooling
36 complaintsAir bags
31 complaintsElectronic stability control
15 complaints
← All problems reported for the 2004 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology