2011 Chevrolet Impala Body and structure Problems
- Complaints
- 7about this part
- Share
- 1%of 505 total for the year
- Median mileage
- 61,420miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the body and structure of the 2011 Chevrolet Impala, 1% of the 505 complaints for this model year. Where a mileage was given, the median is 61,420 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“5 days after purchasing the Impala I sliced my leg quite severely (2 x3 and 1/2 deep) simply by closing the door. The bottom corner of both the driver and passenger door come to a very sharp point. Because of my age and size I need stand fairly close to the door to close it. This vehicle is very dangerous, especially for children and elderly, actually anyone who may be a little weaker than average. I tried to return or exchange vehicle but dealership wanted me to take a $4315 loss. I would stay away from this vehicle and dealership”
NHTSA complaint #10414276, filed 2011-07, 90 miles“Driving at approximately 60 MPH on the highway, I was rear ended, spun around two to three times; hit a guardrail head on before coming to a stop; airbags never deployed. The ignition recall had been fixed over the past summer at a local dealership.”
NHTSA complaint #10789128, filed 2015-11, 90,000 miles“On my front lower control arms the bracket that attaches to the frame and the control arm itself has snapped completely off on my front passenger side and you can tell that the weld that was previously holding it onto the frame itself was a weak point in the whole cross member front k frame and I found it very dangerous I have no clue on how to fix this and was wondering if you guys had a recall on it and are willing to fix it this is a big problem and very dangerous I know that I cannot have it rewelded on I do not know what to do and almost killed me as I was driving.”
NHTSA complaint #11373536, filed 2020-11“Back driver passenger door is stuck. Will not open at all, locks don't unlock most of the time and don't lock at all. Always have to lock manually. New starter replaced but still seems to not want to start. Knocking noise in dash. Front passenger heated seat doesn't work, when the heat button is pushed the light blinks and turns back off. Vents don't work well. And vehicle is stationary, in motion... Also when vehicle speeds up the music gets louder ..”
NHTSA complaint #11376076, filed 2020-11Related service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 7% |
| 2017 | 1 | 1% |
| 2016 | 7 | 6% |
| 2015 | 16 | 5% |
| 2014 | 24 | 4% |
| 2013 | 3 | 1% |
| 2012 | 8 | 3% |
| 2011 | 7 | 1% |
| 2010 | 7 | 2% |
| 2009 | 19 | 2% |
| 2008 | 31 | 4% |
| 2007 | 22 | 4% |
| 2006 | 25 | 5% |
| 2005 | 10 | 2% |
| 2004 | 18 | 2% |
| 2003 | 15 | 2% |
| 2002 | 10 | 1% |
| 2001 | 12 | 2% |
| 2000 | 31 | 4% |
| 1996 | 2 | 2% |
| 1995 | 2 | 5% |
Other parts of the 2011 Chevrolet Impala
132 complaintsEngine
125 complaintsElectrical system
95 complaintsSeats
77 complaintsVehicle speed control
69 complaintsTransmission and drivetrain
64 complaintsOther or unknown
49 complaintsBrakes
39 complaintsAir bags
37 complaintsSteering
35 complaintsVisibility (wipers, defrost, mirrors)
28 complaintsFuel system
17 complaints
← All problems reported for the 2011 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology