2013 Chevrolet Impala Suspension Problems
- Complaints
- 17about this part
- Share
- 6%of 272 total for the year
- Median mileage
- 53,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2013 Chevrolet Impala, 6% of the 272 complaints for this model year. Where a mileage was given, the median is 53,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Days after purchasing my 2013 chevy Impala ltz 2 years ago from first car in bakersfield I have had nothing but problems with it. As I would drive it , it started to automaticly brake on its own and lose traction speed. Blows white smoke all the time it is running even when parked. I have major problem when driving the car shakes slot. I have spent approximately $5000 in repairs and no improvement what so ever!”
NHTSA complaint #11398487, filed 2021-03, 150,000 miles“I was driving down the road with my child and my service stabilitract and ABS light came on and when I went to turn all u heard was a grinding noise and the wheel like locked up and wouldn't let me turn until like 5 seconds later almost causing me and my kids to get hit into a really terrible wreck with cars coming at us at 55 MPH”
NHTSA complaint #11093286, filed 2018-05, 120,000 miles“I took my car to the dealership because I had a few noises from the front end. One was a clunking noise when I reached speeds of approx 25 MPH, the front end was making a popping noise, when I would back up then pull forward there was a grinding noise, and also a few times when I would make a left hand turn it was like my car was stuck for a few seconds with the motor revving, but wouldnt move. When it finally would, it would shoot forward and I almost lost control of the vehicle. …”
NHTSA complaint #10896441, filed 2016-08, 60,323 miles“I purchased a 2013 Impala in november with 19,000 miles on it. I noticed a bang in the front end when backing out of driveway cutting to the right or left. The drivers tire is wearing uneven because the alignment is off but only slightly and within specs . Steering wheel shakes at 45-50 MPH without pulling. Go over a bump and feel a vibration in the floor under my feet! It has been in several times and they have done the following: 1. Tighten motor mount 2. Had it half a day to replace a broken motor mount (same one they tightened two weeks earlier) 3. …”
NHTSA complaint #10609264, filed 2014-07, 19,000 miles“The traction and/or suspension causes the car to stall when turning. It is very dangerous because the car does not move and could cause the driver (and passengers) to be in an accident. Once the car gets in motion, it moves at an accelerated speed to catch up to what the normal speed would have been. This happens mainly on city streets as a result of turning. There have also been times the car was unable to be in motion when simply stopping at a stop sign and driving forward.”
NHTSA complaint #10981305, filed 2017-04, 55,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 11% |
| 2018 | 1 | 2% |
| 2017 | 2 | 2% |
| 2016 | 1 | 1% |
| 2015 | 3 | 1% |
| 2014 | 12 | 2% |
| 2013 | 17 | 6% |
| 2012 | 22 | 9% |
| 2011 | 17 | 3% |
| 2010 | 18 | 4% |
| 2009 | 25 | 3% |
| 2008 | 117 | 14% |
| 2007 | 85 | 14% |
| 2006 | 18 | 3% |
| 2005 | 7 | 1% |
| 2004 | 10 | 1% |
| 2003 | 14 | 2% |
| 2002 | 12 | 2% |
| 2001 | 18 | 2% |
| 2000 | 34 | 4% |
| 1996 | 6 | 7% |
| 1995 | 5 | 11% |
Other parts of the 2013 Chevrolet Impala
108 complaintsBrakes
53 complaintsElectrical system
52 complaintsOther or unknown
39 complaintsSteering
34 complaintsTransmission and drivetrain
33 complaintsEngine
30 complaintsWheels
23 complaintsVehicle speed control
20 complaintsAir bags
19 complaintsFuel system
10 complaintsTires
9 complaints
← All problems reported for the 2013 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology