2004 Chevrolet Silverado 2500 Suspension Problems
- Complaints
- 12about this part
- Share
- 3%of 368 total for the year
- Median mileage
- 70,913miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the suspension of the 2004 Chevrolet Silverado 2500, 3% of the 368 complaints for this model year. Where a mileage was given, the median is 70,913 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have had a complete brake job because all of the lines rusted out and failed as I was driving. Fortunately, I was able to use the emergency brake to stop safely. I spent rough.y $3,000 to get this repaired. Now the fuel lines, fuel cooler and everything attached has rusted out to the point that it is going to be an additiona $2,500 to repair this. Also, the complete under carriage and rear end has rusted to the point that I am expecting it to fail at any time. This is not only a dangerous situation, but is extremely costly to the consumer, me. …”
NHTSA complaint #11102632, filed 2018-06, 42,000 miles“There was a bumping noise noted coming from the left front wheel. The truck was taken to the dealer for repair. The left front hub assembly for the chevy 2500hd four wheel drive with duramax diesel engine was replaced. The dealer stated that the right front hub assemble was also loose and would need to be replaced soon. The dealer stated that they have had to replace three other complete hubs, so this means that a total of six hubs have had to be replaced. …”
NHTSA complaint #10216537, filed 2008-01, 71,100 miles“On january 2, 2008 while driving our 2004 chevy SILVERADO 2500 4x4 on a paved city street the two front tie rods snapped in half( driverside 1st, passenger isde 2nd) causing the truck to go out of control and skidding approximately 70 feet finally being stopped by a concrete curve. Gm has refused to take any responsibility in the failure of their factory equipment. We purchaced the truck from our neighbor with a fab tech 6 in. Lift kit. …”
NHTSA complaint #10216386, filed 2008-01“I see you have recall on wheel hub assemblies for 2004 chevy silverado I just replace both sides on my truck .the truck was bought brand new it is 4 years old it only got 60,000 miles on it I need to know if my truck was under your recall .”
NHTSA complaint #10246760, filed 2008-10“The contact owns 2004 Chevrolet 2500 hd.the contact stated that the rear axle shock mount fractured. The vehicle was taken to an independent mechanic where the mechanic attempted to order the part from the manufacturer. The manufacturer advised that the entire axle would need to be purchased and replaced because the part was not sold separately. The vehicle was not repaired. The approximate failure mileage was 54,000.”
NHTSA complaint #10408610, filed 2011-06, 54,000 milesRelated service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10168206Oct 31, 2019This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
- 10139210Dec 8, 2017This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
- 10190337Oct 1, 2017Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and…
- 10159573Sep 12, 2017This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 2% |
| 2022 | 2 | 2% |
| 2020 | 1 | 1% |
| 2019 | 2 | 3% |
| 2018 | 2 | 4% |
| 2017 | 1 | 2% |
| 2016 | 3 | 2% |
| 2015 | 3 | 2% |
| 2014 | 1 | 3% |
| 2011 | 2 | 2% |
| 2010 | 1 | 5% |
| 2008 | 1 | 1% |
| 2007 | 4 | 2% |
| 2006 | 5 | 3% |
| 2005 | 7 | 3% |
| 2004 | 12 | 3% |
| 2003 | 14 | 3% |
| 2002 | 5 | 1% |
| 2001 | 7 | 2% |
| 2000 | 4 | 3% |
| 1998 | 4 | 5% |
| 1997 | 2 | 3% |
Other parts of the 2004 Chevrolet Silverado 2500
168 complaintsElectrical system
105 complaintsFuel system
26 complaintsEngine cooling
23 complaintsSteering
16 complaintsTransmission and drivetrain
15 complaintsEngine
14 complaintsWheels
9 complaintsVehicle speed control
6 complaintsOther or unknown
5 complaintsTires
5 complaintsAir bags
4 complaints
← All problems reported for the 2004 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology