2004 Chevrolet Silverado 2500 Steering Problems
- Complaints
- 16about this part
- Share
- 4%of 368 total for the year
- Median mileage
- 35,225miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the steering of the 2004 Chevrolet Silverado 2500, 4% of the 368 complaints for this model year. Where a mileage was given, the median is 35,225 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I heard that there was a recall for the steering column...rattling in the column when turning right or left during slow speeds. Mine of course is and has been for some quite time. It is bad enough now that my horn does not work at all. Horns do work properly when I lock and unlock the doors.”
NHTSA complaint #10717686, filed 2015-05, 160,000 miles“To whom it concerns: I own a 2004 Chevrolet 2500 hd 4x4 silverado. I bought it new. I have been hearing a clunking sound every time I turn the steering wheel left or right. This has been going on now for maybe 5 or 6 years. I started to look into the cause of the clunking sound because it sounds like it is getting worse, and I was very shocked to read so many complaints, over 50 when I stopped reading. It appears to me that this is not an isolated problem. My question is this. …”
NHTSA complaint #10511039, filed 2013-05, 25,000 miles“The steering column in my 2004 chevy silverado makes clunking sounds and causes vibrations that alter the steering. I took it to GM while it was under warranty they said they repaired the problem, but about 20miles later it started again, have just delt with it since but seems to be getting worst. I bought another 2004 silverado it too does this clunking and vibrating, evidently this is a very common problem, along with the speedometer not working on both my trucks.”
NHTSA complaint #10282488, filed 2009-08, 30,000 miles“I am experiencing issues of serious rot and rust with components of my truck. First failure was that my power steering pump reservoir rotted through and caused a leak of fluid, had to replace unit. Then transmission line rotted through, causing a leak of fluids, had to replace lines and cooler due to corrosion. Then starter failed, seriously corroded. Had to replace. Afterward, alternator froze up, inside was corroded with rust and would not spin freely, had to replace. Most recently, brake lines burst causing complete loss of braking ability. Will need to replace. …”
NHTSA complaint #10449067, filed 2012-02, 40,000 miles“Purchased the vehicle, 2 months later a noise emanated from the engine compartment. I found the power steering pump to be void of fluid. I added the proper fluid. Immediately a leak occurred from the brake hydraulic boost. I researched your data and your information indicated that a safety recall exists for the brake boost (#04v043000 and #04v045000). The dealer refuses to fix this issue unless I pay the $1000.00 to fix it. They say that no recall exists for my vehicle. What is correct? …”
NHTSA complaint #10162280, filed 2006-07, 59,698 milesRelated service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10113436Feb 20, 2017This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 15% |
| 2025 | 3 | 10% |
| 2024 | 6 | 4% |
| 2023 | 1 | 2% |
| 2022 | 3 | 3% |
| 2021 | 2 | 2% |
| 2020 | 9 | 8% |
| 2019 | 5 | 7% |
| 2018 | 2 | 4% |
| 2017 | 4 | 7% |
| 2016 | 46 | 37% |
| 2015 | 17 | 10% |
| 2014 | 4 | 10% |
| 2013 | 1 | 2% |
| 2012 | 4 | 8% |
| 2011 | 4 | 4% |
| 2010 | 1 | 5% |
| 2009 | 4 | 7% |
| 2008 | 7 | 4% |
| 2007 | 13 | 6% |
| 2006 | 18 | 10% |
| 2005 | 29 | 11% |
| 2004 | 16 | 4% |
| 2003 | 17 | 4% |
| 2002 | 16 | 5% |
| 2001 | 19 | 5% |
| 2000 | 15 | 11% |
| 1999 | 2 | 2% |
| 1998 | 1 | 1% |
| 1997 | 8 | 13% |
Other parts of the 2004 Chevrolet Silverado 2500
168 complaintsElectrical system
105 complaintsFuel system
26 complaintsEngine cooling
23 complaintsTransmission and drivetrain
15 complaintsEngine
14 complaintsSuspension
12 complaintsWheels
9 complaintsVehicle speed control
6 complaintsOther or unknown
5 complaintsTires
5 complaintsAir bags
4 complaints
← All problems reported for the 2004 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology