2016 Chevrolet Silverado 2500 Steering Problems
- Complaints
- 46about this part
- Share
- 37%of 123 total for the year
- Median mileage
- 27,250miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 46 complaints about the steering of the 2016 Chevrolet Silverado 2500, 37% of the 123 complaints for this model year. Where a mileage was given, the median is 27,250 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving south on us hwy 43 at 63 MPH and my power steering went out resulting in my truck leaving the road and crashing into the trees on the northbound right of way I know that the previous year trucks have a recall on the electronic steering system but there are no recalls on my truck as of yet on the power assisted steering I was lucky please help keep anyone else from getting hurt from this faulty system”
NHTSA complaint #11165615, filed 2019-01, 78,000 miles“2-4' play intermittently and unexpectedly, truck immediately goes to the left or to the right at speeds 30 MPH up to 65mph. This happen down a highway and on roadways which at 30 MPH the truck veered left into the other lane with another car coming towards me, car swerved to miss me preventing a head on head collusion. Truck has 35,500 miles on it. There are several complaints online to this exact problem. I do hope a recall or investigation happens prior to someone having to dye because of this issue.”
NHTSA complaint #11229848, filed 2019-07, 35,000 miles“At approximately 9,700 miles the steering in my 2016 2500hd Chevrolet sliverado ltz suddenly had 3-4 inches of play in the steering while driving. This made the truck difficult to control. The dealer was helpful and replaced the steering box at no cost. The truck now has 51,000 miles on it and it has play in the steering gear box again. The dealer said they already put a steering box in the truck and offered to help by only charging me 1,000 dollars for another new steering box, due to the excessive play it has again. …”
NHTSA complaint #11362660, filed 2020-10, 51,000 miles“At around 27900 miles all of a sudden the steering wheel has 3 to 4 inches of free play. It is sloppy at all speeds, it is was hard to maintain the lane especially at highway speeds while going over a bridge deck where the blacktop meets the concrete, the truck would jerk to the right or left. I called my dealership bonner Chevrolet in kingston pa. I was able to drop it off and told them my problem and that was a service bulletin pit5501c for it. They put adhesive on the bolt for the steering box. Now less than 3000 miles the steering is sloppy again. …”
NHTSA complaint #11326054, filed 2020-05, 30,000 miles“The steering is very loose/excessive lash. Up to 4 inches of free steering wheel travel. Not as noticeable from 0-40 or over 70mph but in between is very noticeable! This also makes the truck seem darty when changing directions on winding roads and uneven spots in the pavement. I took my truck to the dealer and they said that it is a very common problem in the 2500 trucks and they dont understand why it isnt a recall. Parts and labor to fix a design flaw gear in the steering box $2,000. This is ridiculous that a 2016 model vehicle with 42,000 miles has this issue. …”
NHTSA complaint #11186725, filed 2019-03, 42,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017868Apr 11, 2025This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low…
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009031Sep 10, 2024This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 15% |
| 2025 | 3 | 10% |
| 2024 | 6 | 4% |
| 2023 | 1 | 2% |
| 2022 | 3 | 3% |
| 2021 | 2 | 2% |
| 2020 | 9 | 8% |
| 2019 | 5 | 7% |
| 2018 | 2 | 4% |
| 2017 | 4 | 7% |
| 2016 | 46 | 37% |
| 2015 | 17 | 10% |
| 2014 | 4 | 10% |
| 2013 | 1 | 2% |
| 2012 | 4 | 8% |
| 2011 | 4 | 4% |
| 2010 | 1 | 5% |
| 2009 | 4 | 7% |
| 2008 | 7 | 4% |
| 2007 | 13 | 6% |
| 2006 | 18 | 10% |
| 2005 | 29 | 11% |
| 2004 | 16 | 4% |
| 2003 | 17 | 4% |
| 2002 | 16 | 5% |
| 2001 | 19 | 5% |
| 2000 | 15 | 11% |
| 1999 | 2 | 2% |
| 1998 | 1 | 1% |
| 1997 | 8 | 13% |
Other parts of the 2016 Chevrolet Silverado 2500
18 complaintsTransmission and drivetrain
18 complaintsBrakes
14 complaintsFuel system
13 complaintsEngine
8 complaintsOther or unknown
7 complaintsBody and structure
5 complaintsAir bags
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaintsSuspension
3 complaintsWheels
3 complaints
← All problems reported for the 2016 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology