2020 Chevrolet Silverado 2500 Steering Problems
- Complaints
- 9about this part
- Share
- 8%of 109 total for the year
- Median mileage
- 630miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the steering of the 2020 Chevrolet Silverado 2500, 8% of the 109 complaints for this model year. Where a mileage was given, the median is 630 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After owning the brand new truck for less than 24 hours (approximately 170 miles on the odometer of the vehicle), I was driving in a straight line on a 2 lane highway at approx. 50-55mph. My foot was lightly on the accelerator, maintaining speed, as I had just passed through a traffic circle about a mile prior, and was in a small line of traffic travelling on the road. …”
NHTSA complaint #11362314, filed 2020-10, 171 miles“At highway speeds of 55-80mph the vehicle has a constant vibration in the steering wheel. This has been a problem since purchased brand new in july '20. At 1,350 miles, in august '20, I had the tires rotated and balanced, nothing changed. At 5,700 miles, in january '21, I had the tires rotated and balanced again, nothing changed. I found that GM has a TSB out but it is not a recall to fix the issue or replace the bad tires. See GM TSB #19-na-240.”
NHTSA complaint #11387819, filed 2021-01, 1,350 miles“At speeds above 58mph the steering wheel vibrates terribly. The truck has been at the dealership 16 hours out of the last 20 days I have owned it. They have done over a dozen alignments and tire balances without making it any better. I have asked for tire replacements or other changes to things that would make it vibrate and they say nothing is wrong with the tires. Seems like they are stumped on what to do other than continuing to balance the tires.”
NHTSA complaint #11378488, filed 2020-12, 200 miles“10/26/20 while traveling on the freeway for the last few days, I noticed that the steering felt loose. I took the truck to les schwab to have the tires checked as a precaution. On 10/27/20 I inadvertently ran over several potholes on the freeway and the force of the passenger side tire hitting the pothole forced the steering wheel out of my hand. I have owed this vehicle just under two weeks, which was bought new and currently has 630 miles on the odometer. While researching, I came across another post with similar steering issues. …”
NHTSA complaint #11366768, filed 2020-10, 630 miles“The vehicle always pulls to the right. After two inspections and alignment checks by the GM dealer they stated that it is a soft wear problem that they have no fix for. It take considerable effect to keep the vehicle on the roadway. Also their is an issue with the steering system. The steering wheel can be pulled out of the drivers hand if a pot hole is encountered. There has also been two situation when hard braking was required the vehicled pulls hard to the left.”
NHTSA complaint #11340774, filed 2020-07, 10 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11019325Apr 15, 2025This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- 11017868Apr 11, 2025This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low…
- 11017255Mar 25, 2025This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering…
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009099Sep 17, 2024This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- 11009031Sep 10, 2024This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 15% |
| 2025 | 4 | 13% |
| 2024 | 6 | 4% |
| 2023 | 1 | 2% |
| 2022 | 3 | 3% |
| 2021 | 2 | 2% |
| 2020 | 9 | 8% |
| 2019 | 5 | 7% |
| 2018 | 2 | 4% |
| 2017 | 4 | 7% |
| 2016 | 46 | 37% |
| 2015 | 17 | 10% |
| 2014 | 4 | 10% |
| 2013 | 1 | 2% |
| 2012 | 4 | 8% |
| 2011 | 4 | 4% |
| 2010 | 1 | 5% |
| 2009 | 4 | 7% |
| 2008 | 7 | 4% |
| 2007 | 13 | 6% |
| 2006 | 18 | 10% |
| 2005 | 29 | 11% |
| 2004 | 16 | 4% |
| 2003 | 17 | 4% |
| 2002 | 16 | 5% |
| 2001 | 19 | 5% |
| 2000 | 15 | 11% |
| 1999 | 2 | 2% |
| 1998 | 1 | 1% |
| 1997 | 8 | 13% |
Other parts of the 2020 Chevrolet Silverado 2500
33 complaintsBrakes
20 complaintsElectrical system
18 complaintsFuel system
11 complaintsEngine
10 complaintsOther or unknown
10 complaintsTires
10 complaintsBody and structure
6 complaintsEngine cooling
4 complaintsVehicle speed control
4 complaintsExterior lighting
2 complaintsLatches, locks and linkages
2 complaints
← All problems reported for the 2020 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology