2020 Chevrolet Silverado 2500 Body and structure Problems
- Complaints
- 6about this part
- Share
- 6%of 109 total for the year
- Median mileage
- 11,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the body and structure of the 2020 Chevrolet Silverado 2500, 6% of the 109 complaints for this model year. Where a mileage was given, the median is 11,300 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The cab is leaking rain water in the back driver side corner of the cab! I just noticed it while we were driving in the rain. It looks like it has occurred twice before because of stains.”
NHTSA complaint #11352124, filed 2020-08, 11,300 miles“Back window leaked. It was a heavy mist all night, not even heavy rain yet, and when we opened the passenger back door in the morning around 7:30 am, we found a pool of water on the back seat and water running down the seat. When I checked the forums, there is an abundance of complaints about the back windows leaking in Chevy trucks for many years now.”
NHTSA complaint #11554371, filed 2023-11“Water leaking in around rear window causing moldy smell, puddled water on rear floor, saturated carpet. Believe to be health hazard because my eyes & nose burn when I’m in the vehicle. Have not had any inspection of this problem because the warranty had run out before I discovered. This is a known problem to GM on numerous trucks as I learned after researching. Truck has very low mileage, less than 15000. Very disappointed.”
NHTSA complaint #11592576, filed 2024-06“Rear window frame is leaking during rain or heavy dew. Causing saturated headliner, seats and carpet. Mold could develop and become a health factor. My 2 kids always ride in the back seat. This is a known issue for GM and are not taking action to correct this problem. Vehicle started leaking with 25,000 miles.”
NHTSA complaint #11570200, filed 2024-02Related service bulletins
- 11022868May 8, 2025This informational bulletin provides information on Anti-Chip Coating Appearance.
- 11016944Mar 11, 2025This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11015605Mar 4, 2025This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
- 11015146Feb 22, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview…
- 11015382Feb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- 11014579Feb 19, 2025This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
- 11014021Feb 1, 2025This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11014238Jan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11013352Jan 23, 2025This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the gooseneck hitch ball.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 10% |
| 2024 | 3 | 2% |
| 2023 | 2 | 4% |
| 2022 | 6 | 6% |
| 2021 | 4 | 4% |
| 2020 | 6 | 6% |
| 2019 | 3 | 4% |
| 2017 | 4 | 7% |
| 2016 | 5 | 4% |
| 2015 | 6 | 3% |
| 2014 | 1 | 3% |
| 2013 | 7 | 14% |
| 2012 | 4 | 8% |
| 2011 | 6 | 6% |
| 2010 | 4 | 19% |
| 2009 | 6 | 10% |
| 2008 | 19 | 10% |
| 2007 | 14 | 7% |
| 2006 | 8 | 4% |
| 2005 | 5 | 2% |
| 2004 | 4 | 1% |
| 2003 | 15 | 3% |
| 2002 | 10 | 3% |
| 2001 | 13 | 3% |
| 2000 | 1 | 1% |
| 1999 | 2 | 2% |
| 1998 | 6 | 8% |
Other parts of the 2020 Chevrolet Silverado 2500
33 complaintsBrakes
20 complaintsElectrical system
18 complaintsFuel system
11 complaintsEngine
10 complaintsOther or unknown
10 complaintsTires
10 complaintsSteering
9 complaintsEngine cooling
4 complaintsVehicle speed control
4 complaintsExterior lighting
2 complaintsLatches, locks and linkages
2 complaints
← All problems reported for the 2020 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology