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Transmission and drivetrainPart report

2020 Chevrolet Silverado 2500 Transmission and drivetrain Problems

Complaints
33about this part
Share
30%of 109 total for the year
Median mileage
81,381miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 33 complaints about the transmission and drivetrain of the 2020 Chevrolet Silverado 2500, 30% of the 109 complaints for this model year. Where a mileage was given, the median is 81,381 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 miles on it, looked on line, apparently common defect, my son in laws friend just had his happen getting off ramp exit, 80000 miles, I’ve read where low as 20000 miles, as well as 59000, 33000 ridiculous crap made in USA…. Please help! No repair as of yet.”

NHTSA complaint #11718211, filed 2026-02

“The Transmission Oil Cooler line separated at the crimp joint from the rubber hose to metal pipe. This sprayed trans fluid all over my hot exhaust(fire risk) and caused and immediate loss of propulsion as I was accelerating to merge onto the highway. I was lucky enough to have multiple vehicles swerve to avoid hitting me. This defect left me on the side of the expressway.”

NHTSA complaint #11561441, filed 2023-12

“I just financing this car and dealer write on dmv price of $57,057 with 63,631 miles that the tell me that was a pre contract on 9/13/24 then they then the bring the truck on 9/15/2025 with 64156 miles at the price of 61,777 on the contract i dont know what to do”

NHTSA complaint #11689158, filed 2025-09

“In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. …”

NHTSA complaint #11635869, filed 2025-01

“my 2020 Chevrolet Silverado has locked up a couple times on 4/2/26 i immediately drove to the robins chevy dealership, the service writer and i discussed the recall of the transmission, the next day i was sent a estimate of 6800.00 dollars to replace the valve body of the transmission, i asked why am i responsible for the replacement cost due to a known recall of the transmission valve body? i was instructed to call gm directly which i did and no action was taken, i was told to speak to the dealership manager. i need help with this matter.”

NHTSA complaint #11729039, filed 2026-04

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026215%
20251032%
20243625%
20231736%
20221920%
20213034%
20203330%
2019912%
2018611%
2017917%
20161815%
20152011%
2014513%
201348%
201259%
20111010%
2010210%
200923%
2008147%
20072110%
20063218%
2005218%
2004154%
2003307%
2002123%
2001267%
200075%
199911%
199834%
199712%

Other parts of the 2020 Chevrolet Silverado 2500

Brakes
20 complaints
Electrical system
18 complaints
Fuel system
11 complaints
Engine
10 complaints
Other or unknown
10 complaints
Tires
10 complaints
Steering
9 complaints
Body and structure
6 complaints
Engine cooling
4 complaints
Vehicle speed control
4 complaints
Exterior lighting
2 complaints
Latches, locks and linkages
2 complaints

← All problems reported for the 2020 Chevrolet Silverado 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology