2002 Chevrolet Silverado 2500 Steering Problems
- Complaints
- 16about this part
- Share
- 5%of 351 total for the year
- Median mileage
- 67,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the steering of the 2002 Chevrolet Silverado 2500, 5% of the 351 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The ABS light came on and the brake light. The power steering is bad and the steering wheel shakes when I brake, I got the brakes and rotors changed and the problem persisted”
NHTSA complaint #11403813, filed 2021-03, 265,000 miles“On july 23 2008, I was backing out of a parking spot and I lost all steering, the pitman arm sheared off. I had installed the fab-tech pitman arm, idler arm, tie rod ends, and steering stabilizer kit. I found out later that the pitman arm, and idler arm, had a recall. I contacted fabtech via email and they told me who to contact about the recall. I later got transferred to another guy at fabtech. …”
NHTSA complaint #10535686, filed 2013-08, 85,000 miles“Brake failure resulting in accident due to rusted steel line and loose (stretched) parking brake cable. Residential driving under 25 miles an hour I approached a stop light with my family in the car. Applied pressure to brake with about 100 feet from light. Brake pedal dropped to the floor. Immediately I applied parking brake. Vehicle failed to respond to both actions. The truck rolled through the stop light causing an accident. Main line feeding rear brakes abruptly failed causing personal and property damages. …”
NHTSA complaint #10554419, filed 2013-12, 118,500 miles“I have a 2002 chevy SILVERADO 2500 hd truck with 80,000 miles. The steering wheel 'play' has become progressively more sloppy since I purchased the new truck. It is difficult to safely remain in my designated lane when at highway speeds. There is about 6-8 degrees of steering wheel travel from side to side before the front wheels turn in either direction. Additionally, the steering wheel column, steering shaft, and intermediate shaft make clunking noises while going over the slightest bump in the road, and while turning. The vibration is felt in the steering wheel. …”
NHTSA complaint #10239780, filed 2008-08, 100 miles“While driving down the road the vehicle dies out, and quits running. It then becomes hard to steer and stop. It takes about 2 to 5 minutes before starting back up, sometimes maybe even longer. It dies out any where from 2 to 3 times a day, depending on how long and far I am driving. The speed varies from 10 MPH up to 75 MPH.”
NHTSA complaint #10432969, filed 2011-10, 67,000 milesRelated service bulletins
- 10113436Feb 20, 2017This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 15% |
| 2025 | 3 | 10% |
| 2024 | 6 | 4% |
| 2023 | 1 | 2% |
| 2022 | 3 | 3% |
| 2021 | 2 | 2% |
| 2020 | 9 | 8% |
| 2019 | 5 | 7% |
| 2018 | 2 | 4% |
| 2017 | 4 | 7% |
| 2016 | 46 | 37% |
| 2015 | 17 | 10% |
| 2014 | 4 | 10% |
| 2013 | 1 | 2% |
| 2012 | 4 | 8% |
| 2011 | 4 | 4% |
| 2010 | 1 | 5% |
| 2009 | 4 | 7% |
| 2008 | 7 | 4% |
| 2007 | 13 | 6% |
| 2006 | 18 | 10% |
| 2005 | 29 | 11% |
| 2004 | 16 | 4% |
| 2003 | 17 | 4% |
| 2002 | 16 | 5% |
| 2001 | 19 | 5% |
| 2000 | 15 | 11% |
| 1999 | 2 | 2% |
| 1998 | 1 | 1% |
| 1997 | 8 | 13% |
Other parts of the 2002 Chevrolet Silverado 2500
212 complaintsEngine cooling
43 complaintsFuel system
30 complaintsEngine
13 complaintsTires
12 complaintsTransmission and drivetrain
12 complaintsElectrical system
10 complaintsBody and structure
10 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsAir bags
5 complaintsSuspension
5 complaintsWheels
5 complaints
← All problems reported for the 2002 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology