2016 Chevrolet Silverado 2500 Electrical system Problems
- Complaints
- 18about this part
- Share
- 15%of 123 total for the year
- Median mileage
- 62,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the electrical system of the 2016 Chevrolet Silverado 2500, 15% of the 123 complaints for this model year. Where a mileage was given, the median is 62,500 miles. 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I remotely started my truck. It was approx 20 degrees outside. Approx 5 minutes later I got into the truck, and started backing out of my driveway. I heard a crackling sound, and my rear window just disentigrated. It is a 3 section heated power window.”
NHTSA complaint #11389004, filed 2021-01, 130,000 miles“While driving on a city street I smelled something burning I heard a sizzling sound and looked in the back and smoke was rolling from behind my passenger back seat. I realized it was coming from the wire connection for rear defroster. The smoke stopped after about 10 seconds so I continued down the road and after about 30 seconds a load boom occurred and the passenger rear section of my electric sliding window with defrost exploded. I took it to the dealer and they said it wasn't covered by warranty or recall. This is being recalled in canada on the same trucks but not u.s. Trucks.”
NHTSA complaint #11309754, filed 2020-02, 104,000 miles“This is not a safety issue but I am experiencing a problem with my audio system in the 2016 SILVERADO 2500 high country truck. The audio seems to go in and out of stereo sound and also ssems to be changing its equalization periodically. There doesn't seem to be and rhyme or reason when this happens; doesn't happen when I hit a bump, or stop suddenly, or anything like that. The sound system will just randomly cut in and out in the manner described above. It is mildly annoying and if anyone knows what this could be I'd appreciate the head's up. …”
NHTSA complaint #10925015, filed 2016-11, 2,000 miles“My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. I have pulled the fuse as to not here this bell all the time. I just changed the module and it still does it. It is very annoying and not haveing brakes for the trailer really sucks. When will this be fixed.”
NHTSA complaint #11485876, filed 2022-09“The infotainment center seems to malfunction and push buttons on it's own or not respond to input, which seems related to a more serious problem I experienced where the gauge cluster was not reading anything out when I was driving, including not knowing what speed I was at or what gear I was in. I had to turn the vehicle off several times and restart it several times before the issue resolved.”
NHTSA complaint #11489358, filed 2022-10Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11012027Dec 18, 2024This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery…
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 23% |
| 2025 | 8 | 27% |
| 2024 | 55 | 38% |
| 2023 | 16 | 34% |
| 2022 | 29 | 30% |
| 2021 | 17 | 19% |
| 2020 | 18 | 17% |
| 2019 | 19 | 26% |
| 2018 | 13 | 25% |
| 2017 | 15 | 28% |
| 2016 | 18 | 15% |
| 2015 | 58 | 32% |
| 2014 | 6 | 15% |
| 2013 | 10 | 20% |
| 2012 | 11 | 21% |
| 2011 | 9 | 9% |
| 2010 | 2 | 10% |
| 2009 | 9 | 15% |
| 2008 | 23 | 12% |
| 2007 | 11 | 5% |
| 2006 | 14 | 8% |
| 2005 | 98 | 36% |
| 2004 | 105 | 29% |
| 2003 | 86 | 19% |
| 2002 | 10 | 3% |
| 2001 | 26 | 7% |
| 2000 | 5 | 4% |
| 1999 | 4 | 5% |
| 1998 | 5 | 7% |
| 1997 | 2 | 3% |
Other parts of the 2016 Chevrolet Silverado 2500
46 complaintsTransmission and drivetrain
18 complaintsBrakes
14 complaintsFuel system
13 complaintsEngine
8 complaintsOther or unknown
7 complaintsBody and structure
5 complaintsAir bags
4 complaintsExterior lighting
4 complaintsSeat belts
4 complaintsSuspension
3 complaintsWheels
3 complaints
← All problems reported for the 2016 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology