2017 Chevrolet Silverado 2500 Electrical system Problems
- Complaints
- 15about this part
- Share
- 28%of 54 total for the year
- Median mileage
- 27,700miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 15 complaints about the electrical system of the 2017 Chevrolet Silverado 2500, 28% of the 54 complaints for this model year. Where a mileage was given, the median is 27,700 miles. 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I went to push the button for side mirror and rear window defrost and my daughter was in back seat said she smelled something and heard a buzzing noise . I didnt know what it was until today and I realized my rear defrost is not working but the mirrors do .”
NHTSA complaint #11396452, filed 2021-02, 49,500 miles“Feb 5th 2019 my truck was parked in my driveway and the blockheater eas plugged into my electrical outlet on my garage and at 1:00 a.m. I was awakened to a loud explosion. When I finally figured out the cause my truck and garage were on fire. 3 months later found out GM had recalled almost 400,000 trucks my same year, make and model due to engineblock heater cords shorting out apparently. I have yet to receive a notice on my truck. The accident was a total loss and there was damage done to my garage. ## VIN passed ## chevy SILVERADO 2500 hd 2017 ##”
NHTSA complaint #11210667, filed 2019-05, 20,000 miles“Describe what happened - insd arrived at work and plugged in his block heater as he always does during the winter. Insd then went into work at about 6:30pm. At approx 7:30pm insd was notified that there was a fire in his truck, fire dept was called. Did the fire burn to the interior, extent of damage- total burn, full interior, engine bay. Fire is not sure where the fire started but thinks it was in the engine bay. …”
NHTSA complaint #11208337, filed 2019-05, 20,000 miles“I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. …”
NHTSA complaint #11568772, filed 2024-01“The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.”
NHTSA complaint #11512491, filed 2023-03Related recalls
- 21V496000Jul 1, 2021General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax…Covers: Chevrolet Silverado 2500 2017–2019, GMC Sierra 2500 2017–2019, Sierra 3500 2017–2019 +1 more
Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013149Jan 17, 2025This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11012027Dec 18, 2024This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery…
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 23% |
| 2025 | 8 | 27% |
| 2024 | 55 | 38% |
| 2023 | 16 | 34% |
| 2022 | 29 | 30% |
| 2021 | 17 | 19% |
| 2020 | 18 | 17% |
| 2019 | 19 | 26% |
| 2018 | 13 | 25% |
| 2017 | 15 | 28% |
| 2016 | 18 | 15% |
| 2015 | 58 | 32% |
| 2014 | 6 | 15% |
| 2013 | 10 | 20% |
| 2012 | 11 | 21% |
| 2011 | 9 | 9% |
| 2010 | 2 | 10% |
| 2009 | 9 | 15% |
| 2008 | 23 | 12% |
| 2007 | 11 | 5% |
| 2006 | 14 | 8% |
| 2005 | 98 | 36% |
| 2004 | 105 | 29% |
| 2003 | 86 | 19% |
| 2002 | 10 | 3% |
| 2001 | 26 | 7% |
| 2000 | 5 | 4% |
| 1999 | 4 | 5% |
| 1998 | 5 | 7% |
| 1997 | 2 | 3% |
Other parts of the 2017 Chevrolet Silverado 2500
12 complaintsTransmission and drivetrain
9 complaintsBrakes
5 complaintsAir bags
4 complaintsSteering
4 complaintsBody and structure
4 complaintsEquipment
3 complaintsFuel system
3 complaintsOther or unknown
3 complaintsWheels
2 complaintsExterior lighting
1 complaintsSeat belts
1 complaints
← All problems reported for the 2017 Chevrolet Silverado 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology