2020 Chrysler Pacifica Technical Service Bulletins

552 technical service bulletins (TSBs) are on record for the 2020 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177486Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10177526Jun 5, 2020Electrical system, Back-over prevention (rear camera). Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).
• 10177471Jun 3, 2020Equipment. VP2R Radio Clock Not Keeping Time
• 10176549May 29, 2020Body and structure. Squeak Noise Opening Or Closing Front Door
• 10176546May 28, 2020Engine, Equipment. Customer complaint may include an overfilled engine crankcase after an oil change.
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176522May 7, 2020Visibility (wipers, defrost, mirrors), Exterior lighting, Equipment. LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating
• 10176519May 6, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10176472May 6, 2020Engine cooling, Equipment. FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175698Apr 30, 2020Electrical system. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175623Apr 22, 2020Transmission and drivetrain, Fuel system. COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175505Mar 28, 2020Exterior lighting. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175092Mar 28, 2020Exterior lighting, Electrical system. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174172Mar 28, 2020Visibility (wipers, defrost, mirrors), Electrical system, Exterior lighting. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175577Mar 25, 2020Steering, Wheels, Transmission and drivetrain, Fuel system. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
• 10175164Mar 25, 2020Transmission and drivetrain, Steering, Wheels. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
• 10174244Mar 25, 2020Steering. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
• 10175472Mar 5, 2020Visibility (wipers, defrost, mirrors). Power Sliding Door Window Will Not Power Closed
• 10175060Mar 5, 2020Visibility (wipers, defrost, mirrors). Power Sliding Door Window Will Not Power Closed
• 10174140Mar 5, 2020Transmission and drivetrain, Vehicle speed control. Power Sliding Door Window Will Not Power Closed
• 10175424Mar 4, 2020Body and structure. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10175012Mar 4, 2020Vehicle speed control. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10174092Mar 4, 2020Body and structure. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173284Feb 26, 2020Engine cooling, Electrical system. BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover…
• 10173320Feb 24, 2020Electrical system. ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
• 10173323Feb 22, 2020Electrical system. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles
• 10173314Feb 12, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10173313Feb 12, 2020Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10222939Jan 1, 2020Electrical system. EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode
• 10170389Dec 14, 2019Equipment. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
• 10220007Nov 20, 2019Transmission and drivetrain, Electrical system, Wheels, Fuel system. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The…
• 10169155Nov 20, 2019Electrical system, Equipment, Transmission and drivetrain. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The…
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168391Oct 23, 2019Seats. ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or [email protected] If no response in 15 minutes, proceed with repair.
• 10168388Oct 17, 2019Fuel system, Transmission and drivetrain. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline…
• 10166589Aug 22, 2019Engine. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

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