2020 Chrysler Pacifica Technical Service Bulletins

552 technical service bulletins (TSBs) are on record for the 2020 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221786Aug 19, 2020Engine cooling. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180176Aug 19, 2020Electrical system, Equipment. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted…
• 10221872Aug 14, 2020Electrical system, Equipment. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10180262Aug 14, 2020Equipment, Electrical system, Seats. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10221851Aug 13, 2020Electrical system. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
• 10221820Aug 13, 2020Electrical system. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector
• 10180241Aug 13, 2020Electrical system, Equipment. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
• 10180210Aug 13, 2020Electrical system. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector
• 10229310Jul 31, 2020Body and structure, Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10221740Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10178667Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10229340Jul 24, 2020Electrical system, Electronic stability control, Suspension. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
• 10221770Jul 24, 2020Electrical system, Suspension, Electronic stability control. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
• 10178697Jul 24, 2020Suspension. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
• 10229335Jul 15, 2020Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221765Jul 15, 2020Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10178692Jul 15, 2020Brakes, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
• 10178650Jul 15, 2020Electrical system, Equipment. Uconnect Market Place APP Fatal Error Message
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10229278Jul 3, 2020Back-over prevention (rear camera). Service Shifter Is Displayed In the EVIC
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221708Jul 3, 2020Electrical system. Service Shifter Is Displayed In the EVIC
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178635Jul 3, 2020Equipment. Service Shifter Is Displayed In the EVIC
• 10229279Jul 2, 2020Back-over prevention (rear camera). EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
• 10221709Jul 2, 2020Electrical system. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
• 10178636Jul 2, 2020Equipment. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
• 10223560Jun 30, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177505Jun 30, 2020Electrical system. Uconnect Market Place APP Fatal Error Message
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223558Jun 26, 2020Electrical system. Customer Cannot Change Cluster Display Unit Settings
• 10177503Jun 26, 2020Equipment. Customer Cannot Change Cluster Display Unit Settings
• 10223556Jun 25, 2020Electrical system. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
• 10177501Jun 25, 2020Transmission and drivetrain. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
• 10223554Jun 23, 2020Body and structure. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
• 10177499Jun 23, 2020Body and structure. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10177496Jun 19, 2020Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223552Jun 18, 2020Electrical system. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10177497Jun 18, 2020Equipment. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223544Jun 11, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10177489Jun 11, 2020Electrical system. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10223541Jun 10, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle

← All problems reported for the 2020 Chrysler Pacifica