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Latches, locks and linkagesPart report

2002 Dodge Grand Caravan Latches, locks and linkages Problems

Complaints
13about this part
Share
4%of 290 total for the year
Median mileage
74,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the latches, locks and linkages of the 2002 Dodge Grand Caravan, 4% of the 290 complaints for this model year. Where a mileage was given, the median is 74,500 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The power door locks on my 2002 Dodge Grand Caravan have stopped functioning. There were no events leading to this failure, just working one day and not the next. This seems to me to be a safety hazard and I cannot believe that something hasn't been done to correct it. If the vehicle were to catch fire how would anyone be able to get out.”

NHTSA complaint #10274693, filed 2009-06, 63,000 miles

“I own a 2002 Dodge Grand Caravan. The drivers side sliding door will not close. This has been happening for some time but after fooling around with it manually and with remote, I could somehow get the problem fixed. Not this time. I went online and found that many others have same problem. I feel this is a recall issue not just a repair. It is a defect by Dodge/chrysler. My car is totally undriveable because the back door will not engage.”

NHTSA complaint #10311257, filed 2010-02, 120,000 miles

“We own a 2002 Dodge caravan with a passenger side power sliding door. In cold temperatures (below 40 degrees) the motor fails to operate the door and the door must be opened and closed manually. Due to its weight and design the door is quite difficult for a school aged child to open. In an attempt to get leverage, our son has had his head between the door and the frame as he attempts to slide the door closed. Thankfully no accidents have yet resulted. However, I do see a potentially hazardous situation should a child's head get caught as they pull the door shut. …”

NHTSA complaint #10106153, filed 2005-01, 35,000 miles

“The door latch on the 2002 Dodge Grand Caravan required replacement twice in a 15 month span. Thiswas for the power sliding door. It was replaced on 12/29/2005, and required replacement again on 4/5/07. I have been fortunate the failure has not occurred while the vehicle has been in motion, but am concerned about the frequent failures. The doorwas not subjected to abuse, and has not been modified in any way from factory specs.”

NHTSA complaint #10187108, filed 2007-04, 72,000 miles

“I purchased a new Dodge Grand Caravan on 4/17/02. On 11/20/02 (for the second time since purchase - first time was 5/08/02), I had to take the van to the dealership because the automatic tailgate and sliding doors were malfunctioning. According to the dealership, it was reprogrammed plm as per bull.”

NHTSA complaint #10033360, filed 2003-08

Latches, locks and linkages: other model years

YearComplaintsShare of year
202015%
201994%
2018156%
2017287%
2016242%
201531%
201441%
201341%
201210%
201141%
201020%
200931%
2008161%
200763%
2006228%
200533834%
200498%
2003105%
2002134%
200131%
200031%
199920%
199831%
1997142%
1996252%
199511%
1994116%
199393%
199273%
199111%
1988220%

Other parts of the 2002 Dodge Grand Caravan

Air bags
59 complaints
Steering
53 complaints
Transmission and drivetrain
42 complaints
Electrical system
38 complaints
Brakes
36 complaints
Exterior lighting
21 complaints
Fuel system
21 complaints
Seat belts
21 complaints
Body and structure
19 complaints
Suspension
16 complaints
Engine cooling
13 complaints
Other or unknown
10 complaints

← All problems reported for the 2002 Dodge Grand Caravan

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology