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Visibility (wipers, defrost, mirrors)Part report

2004 Dodge RAM 3500 Visibility (wipers, defrost, mirrors) Problems

Complaints
15about this part
Share
7%of 214 total for the year
Median mileage
98,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 15 complaints about the visibility of the 2004 Dodge RAM 3500, 7% of the 214 complaints for this model year. Where a mileage was given, the median is 98,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This complaint is for wiper motor sudden failure on a remanufactured part supplied from oreily auto parts. I replace my wiper motor when the originals wiper park function became finicky. I installed the rebuild motor to factory spec and it functioned properly for about 3 months and proceeded to fail in a major rain storm the wipers would be running full speed then just stop and would resume after about 20 seconds this problem only occurred in heavy rainfall on the hi setting. …”

NHTSA complaint #10983624, filed 2017-05, 98,000 miles

“My Dodge has had a problem with the blend doors for quite some time in my truck. It will not go to defrost so when I drive my windshield fogs up and this relates to me having to pull over so that I do not get into an accident. It is a safety issue that needs to be addressed by the manufacturer. They use a plastic piece for the blend door that breaks and wont let the vents open or close. It is ridiculous and cheap part. The prongs are not even matched up you have a 5 prong on the actuator switch that goes into a 3 prong. The friction causes it to break. …”

NHTSA complaint #10693316, filed 2015-03, 110,000 miles

“Conditions: 45*f +/- heavy rain, tornado warning in effect. 3:30pm my vehicle had it's headlights, driving lights and windshield wipers on. Conditions: 45*f +/- rain, tornado warning in effect. 3:30pm my vehicle had its headlights, driving lights and windshield wipers on. Vehicles involved: 2004 Dodge RAM 3500 crew cab long bed 4x4 diesel (mine) mid 90's chevrolet lumina sedan I was traveling northbound on yellowstone road behind a mid 90's chevrolet lumina. …”

NHTSA complaint #10228975, filed 2008-05, 68,583 miles

“Message: I drive a 3500 Dodge ram pick up truck. Recently I was beginning to have difficulty seeing due to windshield fogging up. I turned on the defroster on and there was no help in the visibility through the windshield. My visibility went to zero very quickly. I veered off the highway and into a ditch before I could get my vehicle stopped. Upon investigation of the problem, I discovered that the blend door in the HVAC system had broken. The blend door directs the air to the appropriate vents as directed by the vehicle operator. …”

NHTSA complaint #10444059, filed 2012-01, 77,000 miles

“The windshield wipers fail to operate properly on my 2004 Dodge RAM 3500 in the intermittent or delay settings. Sometimes while in intermittent settings, the wiper quit working altogether. I can get them to work again by playing with the wiper switch and placing it in the high speed mode. However, this causes me to be distracted while driving down the road in the rain, with no functioning wipers. This has been happening for 6 months, with 11 repair attempts by anchorage chrysler. To date there has been no resolution to the problem. …”

NHTSA complaint #10142861, filed 2005-11, 14,000 miles

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
201251%
201121%
200944%
200832%
200752%
20063112%
200595%
2004157%
200383%
200111%
200023%
199922%
199833%
199711%
199632%
199511%
199434%
1992110%

Other parts of the 2004 Dodge RAM 3500

Transmission and drivetrain
64 complaints
Air bags
43 complaints
Steering
41 complaints
Suspension
25 complaints
Electrical system
15 complaints
Fuel system
13 complaints
Body and structure
9 complaints
Brakes
8 complaints
Exterior lighting
7 complaints
Engine cooling
6 complaints
Other or unknown
5 complaints
Tires
5 complaints

← All problems reported for the 2004 Dodge RAM 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology