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Electrical systemPart report

2014 Ford C-MAX Electrical system Problems

Complaints
20about this part
Share
25%of 80 total for the year
Median mileage
63,750miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 20 complaints about the electrical system of the 2014 Ford C-MAX, 25% of the 80 complaints for this model year. Where a mileage was given, the median is 63,750 miles. 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Wrench light came on meaning contact dealer asap about powertrain issue. I had noticed a few days earlier it seemed to not be switching between electric and engine as well or smoothly when driving. When stationary, the display screen for radio would not come on when getting into the car. Instead it gives message turning off to conserve battery. Car has been well maintained and is at 78000 miles. Took to dealer. Cannot find issue. Codes it is throwing are for battery but they both test good. They reset codes and we went to pick it up. Now key fobs won't work unless the car is turned on. …”

NHTSA complaint #11032161, filed 2017-10, 78,000 miles

“1st incident the vehicle completely died while I was doing 50mph down a 5 lane road. All electrical went out while I was driving. Lost my power steering and braking was extremely difficult. Had to have the vehicle towed as it would not re-start. 2nd time about two weeks after getting the car fixed the vehicle died while I was driving on i75 with same scenario. I was able to pull over on shoulder and had to have the vehicle towed in. 3rd time after getting the fixed vehicle back the radio went out, then the clock went wacky, the check engine light came on and when off. …”

NHTSA complaint #10633639, filed 2014-09, 2,100 miles

“On november 26, 2019, pressed the start engine button. Dashboard flashed with check-engine, service wrench, and stop safely now indicators; car energized but would not engage in drive mode. Attempted to turn the car off but it would not. Fan motor began blowing although never selected. After several minutes, was able to turn car off. After several more minutes I was able to start the car and get home (approx. 2 miles). Could not get car to start for several days. …”

NHTSA complaint #11291236, filed 2019-12, 49,500 miles

“Warning light with an engine and wrench appeared for 24 hours. Wrench disappeared and then the engine. Dealer insisted the car fixed it self and later claimed their tester show no problem. Dealer was using a generic tester which is not designed for high voltage battery system. 'hybrid/EV battery balancing circuit stuck' reflected on a personal newer model engine tester. This battery is warranted for 100,000 miles. Dealer not using the correct type of engine tester based on the type of battery.”

NHTSA complaint #11351379, filed 2020-08, 99,606 miles

“Power electrical horn continues to not work, within 3 year of driving started to have problems and I reattached wires to the horn once and within 1 month they stopped working again.”

NHTSA complaint #11207317, filed 2019-05, 370,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2018220%
201717%
2016313%
2015916%
20142025%
20135127%

Other parts of the 2014 Ford C-MAX

Other or unknown
19 complaintsTransmission and drivetrain
18 complaintsSteering
14 complaintsLatches, locks and linkages
9 complaintsEngine
5 complaintsAir bags
4 complaintsFuel system
3 complaintsBody and structure
3 complaintsWheels
3 complaintsElectronic stability control
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaints

← All problems reported for the 2014 Ford C-MAX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology