2014 Ford C-MAX Latches, locks and linkages Problems
- Complaints
- 9about this part
- Share
- 11%of 80 total for the year
- Median mileage
- 76,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the latches, locks and linkages of the 2014 Ford C-MAX, 11% of the 80 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I received a letter informing me of the recall on the door latch, however parts will not be available until possibly the 2nd quarter 2017. Considering my latch on the back opens sometimes, I am certainly concerned for my doors opening with my kids. Having to wait is unacceptable. I should have been provided a loaner car until mine is fixed. I am very10 dissatisfied with Ford motor company.”
NHTSA complaint #10928128, filed 2016-11“2014 Ford C-Max. Consumer writes in regard to several defects on vehicle. The consumer stated the vehicle has several defects are as follows: 1.-)updating the PCM software and the replace the canister purge valve. 2.-)transmission failures when changing gears. 3.-) information failures from the computer about the engine oil change indicating the oil change wasn't made. 4.- )rear door lock failures.”
NHTSA complaint #11516459, filed 2023-04“The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of NHTSA Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. …”
NHTSA complaint #11564892, filed 2024-01, 307,868 miles“The contact owns a 2014 Ford C-Max. The contact said that she had received a recall letter from the manufacturer for door latches manufacturer's recall number was 20S30. The contact stated no warning light was illuminated. The first recall for the door latches was recall number 16S30 the contact is not sure if she received a recall letter for this recall. The contact stated that the local dealer had said the recall was taken care of. On the second recall, the contact stated that the dealer said that there was no open recall associated with the vehicle VIN. …”
NHTSA complaint #11451985, filed 2022-02, 17,789 miles“The contact owns a 2014 Ford C-Max Hybrid. The contact stated that while reversing, the back-over prevention camera was inoperable. The contact stated that the back-over prevention camera displayed images upside down. The contact stated that the passenger’s side rear door latch was inoperable and failed to lock as needed. The contact also stated that the hatchback latch failed to close without excessive force. The vehicle was taken to the dealer where it was diagnosed with a fractured cable inside the hatchback. The contact was informed that the cable needed to be replaced. …”
NHTSA complaint #11558398, filed 2023-12, 90,000 milesRelated recalls
- 20V331000Jun 8, 2020Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016…Covers: Ford C-MAX 2013–2015, Fiesta 2011–2014, Focus 2012–2015 +6 more
- 16V643000Sep 6, 2016Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and…Covers: Ford C-MAX 2013–2015, Focus 2012–2015, Escape 2013–2015 +3 more
Related service bulletins
- 10056234Apr 23, 2014Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape.
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 9 | 11% |
| 2013 | 2 | 1% |
Other parts of the 2014 Ford C-MAX
20 complaintsOther or unknown
19 complaintsTransmission and drivetrain
18 complaintsSteering
14 complaintsEngine
5 complaintsAir bags
4 complaintsFuel system
3 complaintsBody and structure
3 complaintsWheels
3 complaintsElectronic stability control
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2014 Ford C-MAX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology