2004 Ford Crown Victoria Exterior lighting Problems
- Complaints
- 81about this part
- Share
- 59%of 138 total for the year
- Median mileage
- 92,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 81 complaints about the exterior lighting of the 2004 Ford Crown Victoria, 59% of the 138 complaints for this model year. Where a mileage was given, the median is 92,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2004 Ford crown vic headlights stopped working. I ordered and replaced the headlight switch and my headlights still don't work. I can't drive at night anymore. I have contacted Ford dealership about a recall and have not received a call back.”
NHTSA complaint #11372311, filed 2020-10, 124,000 miles“Due to faulty manufacturing by Ford, I have faulty headlights. On more than 20 occasions I have been without headlights. I have to wait until the lights come on before I can proceed to drive the vehicle, endangering my life depending on my location at the time! Please ask Ford to consider fixing the problem before someone is seriously injured!”
NHTSA complaint #10429991, filed 2011-10, 87,000 miles“I was coming home from work, and I pulled into a local subway shop, received my food, as I went to turn on my car, the automatic lights did not come on, the park lights did, but not the automatic lights, I flicked the lever to high beam but to my surprise no lights. I pulled the lever back and held it, until I got home, this is a very dangerous situation...”
NHTSA complaint #10381730, filed 2011-02, 91,000 miles“What happened is that I got the VIN report online and asked about recalls, found 5 recalls, and went to the NHTSA and now you do not tell me if the recalls were made or the problems fixed.”
NHTSA complaint #11328516, filed 2020-06, 55,600 miles“Head lights on 2004 Ford Crown Victoria will go off while driving at night and sometimes will come back on then at times they will not come on at all. I am a single woman and on a fixed income this part is very expensive so I really think Ford needs to do something about it , I have replaced my switch on it thinking this was the problem but it wasn't.”
NHTSA complaint #10345724, filed 2010-07, 118,000 milesRelated recalls
- 15V861000Dec 22, 2015Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to…Covers: Ford Crown Victoria 2003–2005, Mercury Grand Marquis 2003–2005
Related service bulletins
- 10055936Apr 11, 2014Ford: the lighting control module has extended warranty coverage, on certain vehicles, due to a possible crack on solder joint that connects relay to circuit board. Model…
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2011 | 1 | 4% |
| 2010 | 1 | 8% |
| 2008 | 1 | 2% |
| 2007 | 1 | 2% |
| 2006 | 2 | 4% |
| 2005 | 99 | 51% |
| 2004 | 81 | 59% |
| 2003 | 96 | 39% |
| 2002 | 3 | 5% |
| 2001 | 2 | 4% |
| 2000 | 11 | 13% |
| 1999 | 10 | 7% |
| 1998 | 12 | 10% |
| 1997 | 9 | 3% |
| 1996 | 3 | 1% |
| 1995 | 9 | 4% |
| 1994 | 9 | 5% |
| 1993 | 6 | 3% |
| 1992 | 21 | 7% |
| 1991 | 1 | 2% |
| 1987 | 1 | 2% |
Other parts of the 2004 Ford Crown Victoria
23 complaintsSteering
19 complaintsWheels
9 complaintsEngine cooling
8 complaintsTransmission and drivetrain
5 complaintsFuel system
4 complaintsSuspension
4 complaintsVehicle speed control
4 complaintsBody and structure
3 complaintsTires
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsEngine
2 complaints
← All problems reported for the 2004 Ford Crown Victoria
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology