2011 Ford Crown Victoria Steering Problems
- Complaints
- 12about this part
- Share
- 52%of 23 total for the year
- Median mileage
- 65,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the steering of the 2011 Ford Crown Victoria, 52% of the 23 complaints for this model year. Where a mileage was given, the median is 65,500 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Steering this car was a nightmare always pulling to the right. Also brakes constantly grabbing and screeching. Also headlight and suspension problems. Was not happy with this car from start but was slammed into by dealership and chase... I am a senior citizen 76 years old. Please help.”
NHTSA complaint #10522077, filed 2013-06, 20,000 miles“My steering I super had to turn the wheel when parked as well as driving. It is because of the steering shaft is rusted out and very dangerous to drive .I just found out that Ford had a recall on this issue but I never received a notice about it”
NHTSA complaint #11322802, filed 2020-04“I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the shaft. When I took the other vehicles in for recall servicing I provided the vin # for the 2011 and was informed that there was no recall for it. I am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues.”
NHTSA complaint #11519486, filed 2023-04“The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. …”
NHTSA complaint #11428047, filed 2021-08, 160,000 miles“Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.”
NHTSA complaint #11519396, filed 2023-04Related recalls
- 14V704000Nov 5, 2014Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004…Covers: Ford Crown Victoria 2005–2011, Mercury Grand Marquis 2005–2011, Lincoln Town CAR 2005–2011
- 13V385000Aug 29, 2013Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car…Covers: Ford Crown Victoria 2005–2011, Mercury Grand Marquis 2005–2011, Lincoln Town CAR 2005–2011
Related service bulletins
- 10205037Apr 21, 2016Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 10183773Apr 21, 2016For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in…
- 10054924Sep 16, 2014Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column…
- 10054006Oct 2, 2013Ford: swing link joints on lower intermediate steering shaft, has corrosion, and combined with collapsed upper intermediate steering shaft, on some vehicles, causes steering…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2011 | 12 | 52% |
| 2010 | 7 | 58% |
| 2009 | 17 | 39% |
| 2008 | 25 | 50% |
| 2007 | 25 | 50% |
| 2006 | 27 | 51% |
| 2005 | 36 | 19% |
| 2004 | 19 | 14% |
| 2003 | 11 | 4% |
| 2002 | 5 | 9% |
| 2001 | 7 | 13% |
| 2000 | 8 | 9% |
| 1999 | 10 | 7% |
| 1998 | 7 | 6% |
| 1997 | 11 | 4% |
| 1996 | 37 | 13% |
| 1995 | 99 | 40% |
| 1994 | 13 | 7% |
| 1993 | 14 | 8% |
| 1992 | 16 | 5% |
| 1991 | 3 | 5% |
| 1990 | 1 | 2% |
| 1989 | 2 | 3% |
| 1988 | 3 | 7% |
| 1987 | 3 | 7% |
| 1986 | 2 | 7% |
| 1985 | 1 | 5% |
Other parts of the 2011 Ford Crown Victoria
4 complaintsSuspension
4 complaintsEngine
3 complaintsTransmission and drivetrain
2 complaintsBrakes
1 complaintsElectrical system
1 complaintsExterior lighting
1 complaintsOther or unknown
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2011 Ford Crown Victoria
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology