2021 Ford Escape Hybrid Body and structure Problems
- Complaints
- 32about this part
- Share
- 26%of 124 total for the year
- Median mileage
- 35,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 32 complaints about the body and structure of the 2021 Ford Escape Hybrid, 26% of the 124 complaints for this model year. Where a mileage was given, the median is 35,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driver side door hinge pops when opening and closing. Spoke to a Ford dealer and since we are now just over 36,000 miles, our warranty is out. Concerned the door will not close/open or open while in motion. Need to drive this vehicle to work everyday.”
NHTSA complaint #11579589, filed 2024-03“The door check arm on the driver's side door weld broke. Before it happened, it would make a noise when closing before it broke. The dealer has confirmed it and wants to replace the whole door. I would be required to pay for it plus the painting of the door. I have found that this problem has happened before. This issue is a safety problem and should be a recall. There was no accident. This part was failing for 3 to 4 weeks. I had no clue the part was failing. The car is currently at the dealer.”
NHTSA complaint #11544663, filed 2023-09“I reported a known critical safety issue regarding my 2021 Ford Escape Hybrid to Ford Motor Company and the dealer on 2/21/2024. I requested they repair this widespread issue to them requesting a free repair but they refused. This defect is also documented in Ford Service Bulletin SSM-50150. The issue is that there is a potential defect in the front door weld, which may cause the door to unexpectedly open while the vehicle is in motion, posing a significant safety risk to the driver, passengers, and other road users. …”
NHTSA complaint #11573174, filed 2024-02“The spot welds in the front driver's side door have failed, the door makes a loud popping noise when opening or closing the door, and the window has difficulty going up and down. The vehicle would be available for inspection. An internet search of this problem has indicated that my door could come open without warning. I have taken the vehicle to a body shop who have confirmed the spot welds have failed. The door began to make a slight creaking noise about 2 weeks prior to my noticing the spot welds had failed.”
NHTSA complaint #11534618, filed 2023-07“The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's been able to go back up but it seems to struggle so much to close that I just don't use it anymore on the chance that it won't go up at all. I looked online for suggestions and discovered that I am not the only one with this problem. …”
NHTSA complaint #11561887, filed 2023-12Related service bulletins
- 10203843Nov 4, 2021Some 2021 Escape/Escape Hybrid vehicles built on 10-Aug-2021 and through 20-Sep-2021 may exhibit a front-end flutter/rattle noise at 65 mph (105 km/h) or higher. Engineering is…
- 10202610Oct 4, 2021Some 2021 Escape/Escape Hybrid vehicles built on 10-Aug-2021 through 20-Sep-21 may exhibit a front-end flutter/rattle noise at 65 mph (105 km/h) or higher. Engineering is aware…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 7 | 10% |
| 2021 | 32 | 26% |
| 2020 | 105 | 36% |
| 2013 | 1 | 20% |
| 2012 | 2 | 13% |
| 2011 | 1 | 3% |
| 2010 | 2 | 3% |
| 2008 | 3 | 1% |
| 2007 | 1 | 1% |
| 2006 | 8 | 4% |
| 2005 | 24 | 13% |
Other parts of the 2021 Ford Escape Hybrid
36 complaintsElectrical system
23 complaintsOther or unknown
17 complaintsTransmission and drivetrain
14 complaintsFuel system
9 complaintsBrakes
7 complaintsVehicle speed control
6 complaintsForward collision avoidance
3 complaintsHybrid propulsion system
3 complaintsSeat belts
3 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2021 Ford Escape Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology