2020 Ford Escape Hybrid Body and structure Problems
- Complaints
- 105about this part
- Share
- 36%of 290 total for the year
- Median mileage
- 37,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 105 complaints about the body and structure of the 2020 Ford Escape Hybrid, 36% of the 290 complaints for this model year. Where a mileage was given, the median is 37,500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Panoramic vista roof panel improperly aligned from factory which allowed rain water to flow to interior and damage headliner / wet electronics of vehicle due to front edge of the sliding glass panel not fully contacting the margin seal.”
NHTSA complaint #11388209, filed 2021-01, 790 miles“I was driving for lyft in flagstaff arizona a passenger open up the right rear door a gust of wind pushing the door further open then it should have causing the door to bend”
NHTSA complaint #11366475, filed 2020-10, 20,700 miles“The driver side door began making loud creaking sounds and would not close properly. The power window would not go down all the way. I was terrified that the door would come open when I was driving and it did once! The Ford dealer said it is a known issue with faulty welding, but there is no recall. I had to pay $1,250 for the repair and I was without my vehicle for a week!”
NHTSA complaint #11567350, filed 2024-01“My front left drivers side door wouldnt close, I noticed the spot welds holding the door strap component in place had broke free and was now being pushed into the door shell. I took my car to the dealership and they said it is not covered. I have since looked on line, on how to repair this defect and see this is a known issue to the make and model year of my vehicle.”
NHTSA complaint #11531410, filed 2023-07“I experienced hearing a sloshing noise in my trunk, so when I open the trunk and inspected the battery compartment, it was completely flooded with water. The negative terminal is submerged in water and the positive wires are submerged in water. I tried to scoop out the water and got most all of it out, the next day it was full again!”
NHTSA complaint #11446697, filed 2022-01Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 7 | 10% |
| 2021 | 32 | 26% |
| 2020 | 105 | 36% |
| 2013 | 1 | 20% |
| 2012 | 2 | 13% |
| 2011 | 1 | 3% |
| 2010 | 2 | 3% |
| 2008 | 3 | 1% |
| 2007 | 1 | 1% |
| 2006 | 8 | 4% |
| 2005 | 24 | 13% |
Other parts of the 2020 Ford Escape Hybrid
64 complaintsOther or unknown
64 complaintsElectrical system
43 complaintsTransmission and drivetrain
30 complaintsFuel system
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaintsBack-over prevention (rear camera)
7 complaintsBrakes
7 complaintsForward collision avoidance
6 complaintsLane departure
6 complaintsVehicle speed control
5 complaintsSteering
4 complaints
← All problems reported for the 2020 Ford Escape Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology