2020 Ford Escape Hybrid Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 8about this part
- Share
- 3%of 290 total for the year
- Median mileage
- 38,100miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the visibility of the 2020 Ford Escape Hybrid, 3% of the 290 complaints for this model year. Where a mileage was given, the median is 38,100 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The top of dash board in its entirety but specifically the trim piece around the heads-up display on specific trim/modes creates a reflection upon the windshield, particularly directly in the drivers main sight line, with such low opacity it makes driving visibility difficult. Additionally the trim piece is smooth plastic, whereas the dash itself is textured. This occurs primarily during the day during any lighting condition outside and is increased with direct sunshine upon the vehicle.”
NHTSA complaint #11364301, filed 2020-10, 2,200 miles“The sunroof cover came down and blocked my rear visibility. It took a few attempts to get the cover back up because I need to see what is behind me for safety purposes. Then, when I was sesrching online for the solution, I realized a lot of people with 2020 - 2022 Ford Escapes were also having issues with the sunroof cover. It is quite dangerous for it to fall.”
NHTSA complaint #11639520, filed 2025-01“While attempting to fuel the vehicle, thinking the hood latch was the fuel door release, the hood latch was pulled (twice). After completing fueling we re-entered the roadway and at about 45 mph, the hood flew up and backwards over the windscreen. We were able to stop the vehicle and close the hood without further incident although there is damage to body panels and the windscreen. …”
NHTSA complaint #11515576, filed 2023-04“The shade retraction on the moonroof is malfunctioning, causing the fabric to not retract completely, the sagging fabric is causing visibility obstruction. My Ford dealership have inspected the issue and have quoted me an approximate price of $1700 to fix the issue, which is currently cost prohibitive for me ($400 for the replacement part + approx 6 hours of labor), unfortunately this will not be covered by my warranty. …”
NHTSA complaint #11622531, filed 2024-10“A panel under the moon roof that is used to deflect water in case water leaks through the moon roof suddenly fell down on the back seat of the car while we were driving with the moon roof open. Upon inspection we discovered that this panel is glued to some foam pads and apparently the adhesive had lost it's grip. We were able to put the panel back in place. But the next time we opened the moon roof it came down again this time bouncing off the back seat and hitting my wife (the passenger) in the head. Fortunately, she was not injured. …”
NHTSA complaint #11525855, filed 2023-06Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 2 | 3% |
| 2021 | 1 | 1% |
| 2020 | 8 | 3% |
| 2012 | 2 | 13% |
| 2011 | 1 | 3% |
| 2010 | 3 | 5% |
| 2009 | 3 | 2% |
| 2008 | 2 | 0% |
| 2007 | 2 | 2% |
| 2006 | 5 | 2% |
| 2005 | 2 | 1% |
Other parts of the 2020 Ford Escape Hybrid
105 complaintsEngine
64 complaintsOther or unknown
64 complaintsElectrical system
43 complaintsTransmission and drivetrain
30 complaintsFuel system
9 complaintsBack-over prevention (rear camera)
7 complaintsBrakes
7 complaintsForward collision avoidance
6 complaintsLane departure
6 complaintsVehicle speed control
5 complaintsSteering
4 complaints
← All problems reported for the 2020 Ford Escape Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology