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Transmission and drivetrainPart report

2020 Ford Escape Hybrid Transmission and drivetrain Problems

Complaints
30about this part
Share
10%of 290 total for the year
Median mileage
11,600miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 30 complaints about the transmission and drivetrain of the 2020 Ford Escape Hybrid, 10% of the 290 complaints for this model year. Where a mileage was given, the median is 11,600 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Vehicle rolls backwards on incline while in drive. After coming to a complete stop then removing foot to put on gas the vehicle rolls back as if it were in neutral. We almost rolled back into a lady that was pushing a stroller. Ford says they have no repair for this problem. I can provide video.”

NHTSA complaint #11350126, filed 2020-08, 1,500 miles

“My car has suffered a sudden and complete loss of engine power while driving at full speed on the highway. This has happened on two occasions. These were very, very dangerous situations. Each time it was only through good luck that we were able to make it across two lanes of speeding traffic in a car with no engine power to pull off on the shoulder of the highway. After the car was shut down for a few minutes, it restarted each time. The first occurrence happened in june, 2020, while driving with my child. …”

NHTSA complaint #11407409, filed 2021-04, 28,799 miles

“I received a notofication for a field service action 20b14 for a powetrain control module update on my 2020 Ford Escape Hybrid due to stop safely now and check engine light and DTC's p0340 and p0340 I took it in to the dealership on 23 april 2020 for the update, I was then informed my my service advisor that this update is now on indefinite hold due to the updaye causing additional fault codes on the electronic power sterring and other systems. He also provided me with a letter from david j. …”

NHTSA complaint #11322117, filed 2020-04, 1,500 miles

“After pulling out of a parking lot and onto the street, the Ford escape lost drive power and could not reach legal speed. Stopped and put on flashers. The instrument panel showed a stop slowly now message plus several malfunction lights were on. Could not put the car in park or neutral and could not restart the drivetrain. Later even the instrument panel went blank. About 1 hr later, was able to restart the car and pull off the street and waited for a tow truck to take the car to the dealer. …”

NHTSA complaint #11376932, filed 2020-11, 3,700 miles

“Multiple times vehicle has said stop safely now while driving and limited me to enough power to maintain 15mph at the most. This has happened at higher speeds and has required pulling to the shoulder.”

NHTSA complaint #11318338, filed 2020-03, 1,700 miles

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
202314%
202269%
20211411%
20203010%
2013120%
201217%
2011514%
201058%
20091510%
20084310%
20071310%
2006188%
200584%

Other parts of the 2020 Ford Escape Hybrid

Body and structure
105 complaints
Engine
64 complaints
Other or unknown
64 complaints
Electrical system
43 complaints
Fuel system
9 complaints
Visibility (wipers, defrost, mirrors)
8 complaints
Back-over prevention (rear camera)
7 complaints
Brakes
7 complaints
Forward collision avoidance
6 complaints
Lane departure
6 complaints
Vehicle speed control
5 complaints
Steering
4 complaints

← All problems reported for the 2020 Ford Escape Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology