2000 Ford Excursion Exterior lighting Problems
- Complaints
- 18about this part
- Share
- 3%of 533 total for the year
- Median mileage
- 88,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the exterior lighting of the 2000 Ford Excursion, 3% of the 533 complaints for this model year. Where a mileage was given, the median is 88,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Was driving, when I turned the lights on thay would not work. Center post of the plug that connects the headlight bulb burned off on both headlights at 115000 miles. Both headlights were not working. I replaced the plugs and the lights are working.”
NHTSA complaint #10781810, filed 2015-10, 115,000 miles“While turning on headlamp switch it came off in my hand. Took vehicle to dealer regarding recall #01s09 was told only vehicles built at kentucky plant 10/8 - 10/30/99 were covered. My vehicle was built 11/6/99. Dealer refused to replace part free.”
NHTSA complaint #10020616, filed 2003-05, 48,600 miles“I went to turn on my headlights and the knob broke. I am unable to turn on my headlights without using a pair of plyers. I have been trying to find a replacement knob and one is not available without buying from Ford the whole headlamp switch for 85.00. All I need is a 5.00 knob. I saw on your website that certain 2000 Ford excursions with this same problem were recalled to fix this problem. Ford is saying mine in not included in the recall. I don't understand that if this was a problem, how they can only recall certain ones.”
NHTSA complaint #10104713, filed 2004-12, 82,000 miles“Car was stoped and I turned the lights on and the headlights would not turn on. The plug that the lights plug in to was replaced and the lights word. It seems that the center post on both of them had burned out.”
NHTSA complaint #10781835, filed 2015-10, 115,000 miles“Dt: the headlight switch knob broke and separated from the switch. Consumer matched the recall campaign that was already in effect, but it does not cover the owners vehicle although the problems were exactly the same. There were no problems or warnings before the knob broke.”
NHTSA complaint #10125252, filed 2005-06, 88,000 milesRelated recalls
- 01V075000Mar 12, 2001Vehicle description: passenger and sport utility vehicles. Due to the use of incorrect material by a supplier, the headlamp switch knob can fracture and…Covers: Ford Excursion 2000, Taurus 2000, Mercury Sable 2000
Related service bulletins
- 10019390Feb 8, 2006Customer satisfaction program 06n05. Certain vehicles extended warranty - headlamp switch knob may fracture or fall off the headlamp switch. *tt headlamp knob switch - service tip.
Exterior lighting: other model years
Other parts of the 2000 Ford Excursion
184 complaintsBrakes
63 complaintsElectrical system
59 complaintsEngine cooling
59 complaintsSuspension
35 complaintsVehicle speed control
30 complaintsTransmission and drivetrain
19 complaintsAir bags
18 complaintsSteering
17 complaintsBody and structure
15 complaintsVisibility (wipers, defrost, mirrors)
15 complaintsLatches, locks and linkages
14 complaints
← All problems reported for the 2000 Ford Excursion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology