2000 Ford Excursion Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 15about this part
- Share
- 3%of 533 total for the year
- Median mileage
- 148,890miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 15 complaints about the visibility of the 2000 Ford Excursion, 3% of the 533 complaints for this model year. Where a mileage was given, the median is 148,890 miles. 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2000 Excursion was parked in the yard and we had just unloaded groceries. The 2 bottom doors were closed on the back of the vehicle and then the top door/window was closed normally as we always do and the whole window just shattered into 1000's of pieces. My husband jumped back when the glass started flying and falling so no one was injured. This happened once....window is still not replaced. I don't have the money to do it. That happened at the end of march. …”
NHTSA complaint #10269871, filed 2009-05, 148,890 miles“Windshield wipers running in intermittent mode. Started to smell an electrical burning smell in the interior cabin. Windshield wipers started to move very slowly. I tried to turn wipers to on-slow and on-fast mode and they worked erratically. I pulled off road and stopped vehicle and smoke was pouring out of drivers side on outside of windshield where wiper motor is located. I ran for my fire extinguisher but did not have to use it. Wipers are not functioning at this time. I have not replaced any parts at this time and I am filling a complaint. …”
NHTSA complaint #10354107, filed 2010-09, 153,453 miles“Wife driving children to school, wipers unknowingly frozen to window and wipers unknowingly on intermittent cycle, wipers finally unfrozen and moved, meanwhile smoke filled the cabin, smelling like soldering fumes. Turned off wipers and smoke stopped. Later, tested wipers, and they would not stop. Took vehicle into dealer, and had a pending recall repaired, at the same time we had to have the multifunction switch replaced, and wiper motor replaced. …”
NHTSA complaint #10215073, filed 2008-01, 120,600 miles“- the contact called regarding the 2000 Ford Excursion. The contact turned the the windshield wipers on duringn snowy conditions. The contact was not sure if he turned of the wipers when he exited the vehicle. Approximately 1 hour 40 minutes later he returned to the vehicle and started to smell something burning. Black smoke came through the defroster. There were no flames. The contact called the fire department. They could not find the source of the smoke. The vehicle was driven to the fire department. …”
NHTSA complaint #10183665, filed 2007-02, 150,000 miles“I contacted the Ford hot line, they said this is a normal condition. The blurred vision in thier side view mirrors does not present a safety isue at this time . I feel not being able to adequately judge the distance of other vehicles on the sides of such a large vehicle, at night, does present a major safety issue. This could result in a serious accident given the size of this vehicle.”
NHTSA complaint #743217, filed 2001-03Related recalls
- 01V258000Aug 8, 2001Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor…Covers: Ford Excursion 2000–2001, F-250 2000–2001, Focus 2000–2001 +12 more
Related service bulletins
- 10018067Oct 7, 2005Vacuum pump inoperative or runs continuously - climate control defaults to defrost mode.
- 10014062Dec 13, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10011168Aug 23, 2004Vacum pump inoperative or runs continuosly - climate control default to defrost.
- 10011159Aug 9, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2000 Ford Excursion
184 complaintsBrakes
63 complaintsElectrical system
59 complaintsEngine cooling
59 complaintsSuspension
35 complaintsVehicle speed control
30 complaintsTransmission and drivetrain
19 complaintsAir bags
18 complaintsExterior lighting
18 complaintsSteering
17 complaintsBody and structure
15 complaintsLatches, locks and linkages
14 complaints
← All problems reported for the 2000 Ford Excursion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology