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Visibility (wipers, defrost, mirrors)Part report

2004 Ford Excursion Visibility (wipers, defrost, mirrors) Problems

Complaints
5about this part
Share
5%of 95 total for the year
Median mileage
67,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the visibility of the 2004 Ford Excursion, 5% of the 95 complaints for this model year. Where a mileage was given, the median is 67,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We were driving in our 2004 Ford Excursion on a 4 lane road with no other vehicles in sight. The back window exploded, almost causing us to run off the road. When we stopped and looked at the vehicle there were no holes in the window, it was all hanging to the tint in a million pieces. No object struck the window. When we took the vehicle to the dealer they stated that it would not be warranted because they could not tell if it was a defect or not, so it would be up to us to pay for it. …”

NHTSA complaint #10163878, filed 2006-07, 33,000 miles

“Drivers side rear seat passenger window spontaneously exploded while car parked in driveway. Nothing had impacted the glass. Ford refuses to honor its warranty, claiming no proof that glass had not been impacted. Glass replaced $529.28 and paint touchup of door damage by falling glass $133.75 minor cut injury from glass fragments.”

NHTSA complaint #10086590, filed 2004-08, 7,334 miles

“The contact owns a 2004 Ford Excursion. The contact stated while driving approximately 60 MPH the engine stalled without prior warning. The engine was able to be restarted after ten minutes and resumed normally, however all of the power windows failed to operate. The failure recurred twice. The vehicle was taken to an independent mechanic where the fuel injection control module was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 94,000. Updated 6/24/14 updated 06/26/2014”

NHTSA complaint #10578586, filed 2014-04, 94,000 miles

“The contact owns a 2004 Ford Excursion. The contact stated that the entire vehicle is electronic. He stated that the speedometer does not work, the windows occasionally roll up and down, the door locks do not open, and the temperature gauge works intermittently. The vehicle was purchased used and the dealer stated that they cannot repair the failures. The VIN is not included in the recall. The NHTSA campaign id number was unknown. The failure mileage was 90,000.”

NHTSA complaint #10244874, filed 2008-10, 90,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
200455%
200344%
200243%
200152%
2000153%

Other parts of the 2004 Ford Excursion

Engine cooling
22 complaints
Electrical system
21 complaints
Fuel system
12 complaints
Vehicle speed control
9 complaints
Engine
7 complaints
Transmission and drivetrain
7 complaints
Tires
6 complaints
Brakes
5 complaints
Air bags
3 complaints
Exterior lighting
3 complaints
Latches, locks and linkages
3 complaints
Seats
3 complaints

← All problems reported for the 2004 Ford Excursion

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology