2002 Ford Excursion Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 3%of 129 total for the year
- Median mileage
- 27,400miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the visibility of the 2002 Ford Excursion, 3% of the 129 complaints for this model year. Where a mileage was given, the median is 27,400 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When closing the back hatch the tailgate glass shattered without warning. No injuries reported. The dealer was notified. Please provide additional information.”
NHTSA complaint #10105379, filed 2004-12, 27,400 miles“Contact states: 2002 Ford Excursion serious design defect in rear hatch door system. If bottom doors are shut after hatch is lowered,hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. No warning sticker, but there was directions in the owner's manual. Went to Ford dealer and did not get any results.”
NHTSA complaint #10119604, filed 2005-05“The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the A/C was not cooling and…”
NHTSA complaint #568342, filed 2002-12Related service bulletins
- 10018067Oct 7, 2005Vacuum pump inoperative or runs continuously - climate control defaults to defrost mode.
- 10018054Oct 7, 2005Service kit available for wiper motor wiring.
- 10014062Dec 13, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10011168Aug 23, 2004Vacum pump inoperative or runs continuosly - climate control default to defrost.
- 10011159Aug 9, 2004Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2002 Ford Excursion
31 complaintsTires
27 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsElectrical system
10 complaintsEngine
6 complaintsBody and structure
6 complaintsFuel system
5 complaintsSteering
5 complaintsSuspension
5 complaintsTransmission and drivetrain
4 complaintsSeat belts
3 complaints
← All problems reported for the 2002 Ford Excursion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology