2002 Ford Excursion Steering Problems
- Complaints
- 5about this part
- Share
- 4%of 129 total for the year
- Median mileage
- 95,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the steering of the 2002 Ford Excursion, 4% of the 129 complaints for this model year. Where a mileage was given, the median is 95,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While backing the vehicle I felt a pop and then there was no steering control. I looked under the vehicle and found that the tie rod connection to the pitman arm had snapped.”
NHTSA complaint #11062779, filed 2018-01, 259,000 miles“At low speeds or when stopped with the brakes applied, the streering capabilities are extremely limited or non existant. (in other words, I can't turn the steering wheel under these conditions) and it happens regularly - everyday!!!”
NHTSA complaint #10087016, filed 2004-08, 74,000 miles“Cruise control would not engage. Icon on dash just flashed when set was depressed. I tried all cruise switches to verify if it was a stuck switch. Pressing cruise on and coast switches on steering wheel causes horn to sound. Dealer said the brake switch was the cause due to a missing ground buss. The vehicle uses ground switching so the horn should be on all the time. The horn still sounds when switches are depressed. I feel cause is in the steering wheel hub and am concerned this can effect the air bag deployment.”
NHTSA complaint #10214835, filed 2008-01“The contact owns a 2002 Ford Excursion. While driving approximately 35 MPH, the vehicle veered to the right without warning. The vehicle was taken to a dealer and they stated that the steering control arm detached from the frame. The current and failure mileages were 95,000.”
NHTSA complaint #10227889, filed 2008-05, 95,000 miles“When brakes are applied and vehicle has stopped, driver is unable to turn steering wheel, consumer contacted dealer and was informed that it was normal. . Consumer stated it is very hard to turn wheel, it feels like the steering is binding, wheel can not be turned more than 1/4 turn right or left when brake is on and vehicle is stopped.”
NHTSA complaint #8004434, filed 2002-02Related service bulletins
- 10148818Oct 2, 2018This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball…
Steering: other model years
Other parts of the 2002 Ford Excursion
31 complaintsTires
27 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsElectrical system
10 complaintsEngine
6 complaintsBody and structure
6 complaintsFuel system
5 complaintsSuspension
5 complaintsTransmission and drivetrain
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSeat belts
3 complaints
← All problems reported for the 2002 Ford Excursion
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology