2003 Ford Explorer Sport Visibility (wipers, defrost, mirrors) Problems

“I had just put a bag of groceries in the back, was closing the rear glass hatch when it exploded about 1/3 of the way down. Very loud noise, and tiny glass pieces shattered across 3 parking spots, into and all around our vehicle, including the groceries which I discarded. This car is not included in the recall.”

“Window feel and shattered into a million pieces. After contacting my insurance to have the glass replaced I found out the reason for the incident was due to a faulty hinge. I was told by the glass company that the hinge failed due to electrolysis (two different metals reacting with each other). I feel this is the same issue that happened with Ford recall manufacturer campaign number: 04s20, however my VIN does not pull up this issue code and therefore I am not receiving assistance from Ford with this manner. …”

“While pulling out of a parking lot at a slow speed the back window on my Ford Explorer Sport shattered. The glass was completely gone and numerous pieces ended up inside and outside of the vehicle. There was absolutely no object from the outside that would have caused this incident. The lift gate had not been opened prior to this event. I believe it was caused by the hinges and the manner in which they were designed to attach to the glass that triggered this explosion of the rear window.”

“As I was driving the sun visor dropped, and started to dangle and swing towards my face. It startled me and I swerved the car a little, tried to dodge the visor from hitting me in the face/head, and then pulled into a parking area. I noticed the sun visor hinge had cracked and the wiring came loose. I took it to the Ford dealer quick lane and they stated it would cost me between $120-$250 depending on the color and it would need to be rewired during installation. This could cause someone to have an accident or injury, and there is no reason this part should of broken like this.”

“Nhtsa safety recall 04v-442 of 2003 Ford explorer Ford is refusing to fix my vehicle. Ford is stating my vehicle has no recalls and this recall does not effect my vehicle. I was driving down a road with no other cars when my rear windshield exploded. This caused me to think someone was shooting or attacking which almost caused me to crash my vehicle thinking I was under attack. The police came and wrote a report, investigated and found no evidence of malicious acts. Ford is refusing to resolve this and will not say why my vehicle is not effected.”