2020 Ford Explorer Brakes Problems
- Complaints
- 88about this part
- Share
- 7%of 1,249 total for the year
- Median mileage
- 7,393miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 88 complaints about the brakes of the 2020 Ford Explorer, 7% of the 1,249 complaints for this model year. Where a mileage was given, the median is 7,393 miles. 5 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Auto hold feature continues to display fault. I've taken it to the dealership 3 times and each time they say it's fixed. Im concerned that it will fault when im stopped and cause a collision. Ford customer care can barely understand english let alone listen to me describe the issue. For a vehicle with 700 miles this is ridiculous.”
NHTSA complaint #11317960, filed 2020-03, 750 miles“I was backing out of a parking space and I tapped the brake. The car kept going backwards so I pressed it harder. It felt like the brake became concrete and would not go down any further. I pressed harder and it finally went down. I did not receive any error messages.”
NHTSA complaint #11400339, filed 2021-03, 4,900 miles“Periodically when starting my 2020 Ford Explorer the brake pedal will become very hard to push and the vehicle will roll on its own. After about 15 seconds the brakes will respond and then brake very hard. Alternatively, I have to switch the Explorer into park and restart the vehicle and the brakes will be fine. I would say this happens roughly 2-3 times a month. I believe this to be a programming issue with the electronic brake booster.”
NHTSA complaint #11342534, filed 2020-07, 3,000 miles“On occasion when starting our 2020 Explorer st, the brakes do not work... Resulting in the vehicle driving away. The only way to stop the vehicle, is to throw it back into park or neutral. This has occurred 1-2 times a month, and Ford has been reluctant to fix the issue. The vehicle was almost involved in a low-speed crash, due to fords inability to fix the problem. We have attempted to get a buyback, but they have not resolved it as of now.”
NHTSA complaint #11340565, filed 2020-07, 6,680 miles“2020 Ford Explorer st with approximately 1,927 miles. I started the vehicle and put it into drive and it started to roll forward even though my foot was on the brake. Regardless of how hard I pushed the brake, the car continued to inch forward until I fully depressed/repressed the brake. I shut off the vehicle, waited a few minutes, and attempted to restart. Upon the attempted restart, all lights on the dashboard began flashing and the engine failed to turnover. …”
NHTSA complaint #11339014, filed 2020-07, 1,927 milesRelated recalls
- 23V199000Mar 24, 2023Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous…Covers: Ford Explorer 2020–2022
- 19V575000Aug 5, 2019Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In…Covers: Ford Explorer 2020, Lincoln Aviator 2020
Related service bulletins
- 10236573May 16, 2023Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition…
- 10232477Feb 21, 2023Some 2020-2021 Escape/Bronco Sport/Explorer and 2020-2021 Corsair/Aviator vehicles equipped with electric brake booster (EBB) built on or before 1-Aug-2022 may exhibit an…
- 10228876Dec 16, 2022Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the…
- 10222788Oct 6, 2022Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 5% |
| 2025 | 19 | 18% |
| 2023 | 6 | 5% |
| 2022 | 13 | 5% |
| 2021 | 24 | 5% |
| 2020 | 88 | 7% |
| 2019 | 4 | 1% |
| 2018 | 11 | 2% |
| 2017 | 22 | 1% |
| 2016 | 19 | 1% |
| 2015 | 34 | 2% |
| 2014 | 27 | 2% |
| 2013 | 40 | 2% |
| 2012 | 21 | 3% |
| 2011 | 28 | 2% |
| 2010 | 15 | 13% |
| 2009 | 2 | 6% |
| 2008 | 8 | 5% |
| 2007 | 12 | 6% |
| 2006 | 41 | 7% |
| 2005 | 18 | 4% |
| 2004 | 53 | 4% |
| 2003 | 45 | 4% |
| 2002 | 132 | 4% |
| 2001 | 33 | 9% |
| 2000 | 64 | 7% |
| 1999 | 69 | 5% |
| 1998 | 94 | 5% |
| 1997 | 96 | 6% |
| 1996 | 132 | 9% |
| 1995 | 80 | 9% |
| 1994 | 261 | 22% |
| 1993 | 244 | 26% |
| 1992 | 99 | 16% |
| 1991 | 123 | 20% |
| 1990 | 2 | 17% |
Other parts of the 2020 Ford Explorer
504 complaintsOther or unknown
214 complaintsElectrical system
188 complaintsEngine
117 complaintsBack-over prevention (rear camera)
104 complaintsForward collision avoidance
72 complaintsVisibility (wipers, defrost, mirrors)
70 complaintsExterior lighting
56 complaintsBody and structure
46 complaintsFuel system
42 complaintsSeats
41 complaintsSuspension
36 complaints
← All problems reported for the 2020 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology