2020 Ford F-350 SD Technical Service Bulletins

303 technical service bulletins (TSBs) are on record for the 2020 Ford F-350 SD. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10219145Aug 31, 2022Electrical system. Some 2020-2022 F-Super Duty vehicles built on or before 01-Aug-2022 and equipped with a 6.7L engine may exhibit rear interior courtesy dome lamps that do not turn off after the doors are shut with the ignition on and/or may intermittently turn on while driving. This may be due to voltage limits in the software in the overhead console. To correct the condition, follow the Service Procedure to replace the overhead…
• 10218896Aug 25, 2022Electrical system. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.
• 10218614Aug 10, 2022Body and structure. Some 2017-2022 F-Super Duty vehicles may experience a loose/sagging underbody insulator that could be seen or heard by the customer. This may be due to insufficient retention. To correct the condition, follow the Service Procedure to re-secure the insulator and adding additional clamping points.
• 10218618Aug 5, 2022Electrical system. This article supersedes TSB 22-2044 to update the Parts List. Some 2020-2022 F-Super Duty vehicles built on or before 18-Mar-2022 may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020…
• 10217830Aug 1, 2022Equipment. Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing.
• 10217028Jul 29, 2022Electrical system. Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the…
• 10216489Jul 22, 2022Equipment, Latches, locks and linkages, Body and structure. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.
• 10216060Jul 12, 2022Visibility (wipers, defrost, mirrors), Equipment. Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures
• 10214878Jun 29, 2022Back-over prevention (rear camera). Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update…
• 10214832Jun 21, 2022Electrical system. Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version.
• 10214495Jun 16, 2022Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the vehicle will not shift out of park (P). Diagnostic trouble codes (DTC) C0040 and/or P0504 may also be present. Reference TSB 22-2044 to make sure that no water or corrosion is present in the battery junction box (BJB).
• 10214490Jun 15, 2022Body and structure. Some 2020-2022 F-Super Duty vehicles equipped with power tailgate release may exhibit a perceived inoperative power tailgate latch release function. This may be due to a change to the power tailgate release strategy after the body control module (BCM) has received a software update or the BCM has been replaced.
• 10214134Jun 15, 2022Latches, locks and linkages. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
• 10214488Jun 14, 2022Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the vehicle will not shift out of park (P). Diagnostic trouble codes (DTC) C0040 and/or P0504 may also be present. Reference TSB 22-2044 to make sure that no water or corrosion is present in the battery junction box (BJB).
• 10214125Jun 9, 2022Electrical system. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update…
• 10213709Jun 6, 2022Engine cooling, Equipment. Some 2020-2022 F-Super Duty vehicles equipped with a 7.3L engine and built on or before 11-May-2022 may exhibit a ticking/clicking/tapping noise at idle that is loudest at the front of the engine where the front timing cover meets the oil pan. This may be due to a cracked oil pump drive gear. If the noise originates from the lower front of the engine, remove the accessory drive belt and retest.
• 10213733Jun 2, 2022Equipment. Certain 2020-2021 Model Year Super Duty Vehicles - Reconfigure the RCM with As-Built Data. In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to…
• 10212960May 30, 2022Engine cooling. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) after various fuel system repairs. This may be due to incorrect learned values in the PCM.
• 10212957May 24, 2022Electrical system. Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an…
• 10211995May 20, 2022Other or unknown, Latches, locks and linkages. Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening - In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.
• 10212120May 17, 2022Air bags. Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure.
• 10212102May 17, 2022Electrical system. Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the…
• 10211726May 4, 2022Transmission and drivetrain, Electrical system. Some 2020-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BF in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic…
• 10210816Apr 27, 2022Other or unknown. Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number…
• 10210805Apr 21, 2022Brakes. Some 2017-2022 F-Super Duty vehicles may exhibit a pull / drift condition during braking. This may be due to the brake pads needing to be broken in. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.
• 10210247Apr 11, 2022Engine cooling. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a cooling fan with excessive noise or stays on continuously. The Workshop Manual (WSM), Section 303-03 Engine Cooling > Diagnosis and Testing > Cooling Fan Control, pinpoint test (PPT) AH for 2021-2022 and Powertrain Control/Emissions Diagnosis (PC/ED) Manual PPT AH for 2020 have been updated to improve diagnostics and reduce unnecessary…
• 10210941Apr 5, 2022Equipment, Other or unknown. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent…
• 10210229Apr 1, 2022Electrical system, Engine cooling, Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) after various fuel system repairs. This may be due to incorrect learned values in the PCM.
• 10222456Mar 31, 2022Transmission and drivetrain. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly Submitting Owner Letter
• 10209384Mar 24, 2022Equipment, Transmission and drivetrain, Engine cooling. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient…
• 10209223Mar 21, 2022Fuel system. Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump.
• 10209209Mar 21, 2022Seats, Equipment. This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan…
• 10209214Mar 15, 2022Equipment. Some 2018-2022 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
• 10209126Mar 15, 2022Transmission and drivetrain, Equipment. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly: The program has an updated expiration date of March 31, 2023 to encourage dealers and customers to have this service performed as soon as possible. In all of the affected vehicles, a distressed No. 1 planetary needle bearing inside the ring gear assembly will generate…
• 10209033Mar 10, 2022Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticking valves in the main control valve body or suspect input shaft seals (F9) and the output shaft seals (F10).
• 10209031Mar 10, 2022Engine cooling, Other or unknown. Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the…
• 10208834Mar 7, 2022Engine cooling, Equipment, Transmission and drivetrain. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL), lack of power, and/or excessive turbo noise during operation, with diagnostic trouble codes (DTC) P003A, P0045, P0046, P0047, P0048, P0234, P0237, P0238, P132A, P2564, P2565, P2598, P259E, and/or P259F stored in the powertrain control module.
• 10208829Mar 1, 2022Equipment, Transmission and drivetrain. Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no…
• 10208146Feb 17, 2022Seats. Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or…
• 10208141Feb 16, 2022Electrical system. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020 and U3003 in the ABS module. The vehicle may not shift out of park (P) and/or have…
• 10207140Jan 31, 2022Fuel system, Transmission and drivetrain, Engine cooling. Some 2017-2022 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit a hard start, lack of power and/or runs rough concern with an illuminated malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures.
• 10207114Jan 12, 2022Forward collision avoidance, Electrical system, Lane departure. Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA).
• 10206844Jan 12, 2022Electrical system. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) Indicator with DTCs C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The…
• 10206843Jan 12, 2022Engine, Engine cooling. Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the…
• 10207056Jan 11, 2022Engine cooling. Some 2020-2022 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0339 stored in the powertrain control module (PCM) or the vehicle may exhibit a runs rough concern with no DTCs. This may be due to a concern with contamination on the crankshaft position (CKP) sensor.
• 10207050Jan 7, 2022Fuel system. Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine, 175 inch wheelbase, and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the midship fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump. To correct the condition, replace the fuel pump…
• 10205694Dec 23, 2021Equipment, Electrical system. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this…
• 10205482Dec 14, 2021Equipment. Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the…
• 10205480Dec 13, 2021Engine cooling. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may experience a lack of power due to snow packing of the engine air cleaner when operating in extremely snowy conditions. Diagnostic trouble code (DTC) P1548 may be present in the powertrain control module (PCM). A heavy snow environment pre-filter service kit (service part LC3Z-9K635-AA) is now available for use but is not a warrantable item.
• 10205446Dec 7, 2021Engine cooling. Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF)…

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