2020 Ford F-350 SDService bulletins

2020 Ford F-350 SD Technical Service Bulletins

303 technical service bulletins (TSBs) are on record for the 2020 Ford F-350 SD. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

10179334Aug 12, 2020Electrical system. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number…
10179121Aug 12, 2020Equipment, Electrical system. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
10179325Aug 11, 2020Engine cooling, Fuel system, Electrical system. Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake.
10179324Aug 11, 2020Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a no crank concern with an illuminated malfunction indicator lamp (MIL) due to low fuel level or low fuel pressure. The most common diagnostic trouble codes (DTCs) associated with a low fuel pressure concern are P0087 and P008A. Prior to performing Powertrain Controls and Emissions Diagnosis (PC/ED) Section diagnostics for a no crank…
10179323Aug 11, 2020Transmission and drivetrain. Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a diesel particulate filter (DPF) manual regeneration with the appropriate Ford diagnostic scan tool twice along with performing a diesel…
10179320Aug 11, 2020Engine cooling. Some 2017-2020 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit hard start, lack of power or runs rough concern with malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal PCED diagnostic test MA recommend that customer use a different…
10177880Jul 30, 2020Equipment, Back-over prevention (rear camera), Electrical system. Some 2020 F-Super Duty vehicles built on or before 26May-2020 equipped with a high mounted stoplamp camera, may exhibit various concerns such as poor image quality, flickering and/or intermittent blank screen. If a vehicle exhibits any of these conditions replace the high mounted stoplamp camera. Refer to Workshop Manual (WSM), Section 417-01. For claiming, use causal part 19G490 and applicable labor operations in…
10177876Jul 29, 2020Back-over prevention (rear camera), Equipment, Electrical system. Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits any of these conditions, replace the rear parking aid camera. Refer to Workshop Manual (WSM), Section 413-13.
10177712Jul 21, 2020Brakes. Some 2017-2020 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition.
10177868Jul 16, 2020Body and structure. Some 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize the affected door check arms.
10177863Jul 13, 2020Body and structure. This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
10177120Jun 30, 2020Lane departure. 2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford…
10177119Jun 30, 2020Equipment, Transmission and drivetrain. Some 2020 Super Duty vehicles equipped with an 10R140 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) and/or wrench light with diagnostic trouble codes (DTCs) P0715, P0716, P0717, P0718, P07BF and/or P07C0 stored in the powertrain control module (PCM). If any of these DTCs are set, focus diagnostics on the turbine shaft speed sensor (TSS) and/or TSS circuits. Refer to Workshop…
10176954Jun 29, 2020Lane departure, Electrical system. 2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford…
10177034Jun 22, 2020Lane departure. 2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford…
10177042Jun 17, 2020Equipment, Electrical system. Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version.
10176947Jun 16, 2020Equipment. Some 2018-2020 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
10176934Jun 3, 2020Equipment, Exterior lighting. Some 2020 F-Super Duty vehicles equipped with the Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may require the removal of the factory equipped tail lamps to accommodate the use of aftermarket equipment. Once the tail lamps are removed, this may result in BLIS and CTA warning indicators illuminated in the instrument panel cluster (IPC). To clear these warning indicators, the BLIS and CTA…
10176933Jun 2, 2020Equipment. Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for…
10176124May 29, 2020Tires, Electrical system. Some 2020 F-Super Duty vehicles built on or before 24-Feb-2020 may not have the instrument panel cluster (IPC) configured for operation with the Factory Invoiced Accessory (FIA) or as a Genuine Ford Accessory trailer tire pressure monitoring system (TPMS). The customer may indicate that they cannot monitor the trailer TPMS through the IPC when a configured trailer is connected.
10176123May 29, 2020Electrical system. Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a…
10175999May 18, 2020Engine cooling. Some of the affected vehicles may have a valve seat that is below the required retention force or not fully seated into one of the cylinder heads. A valve seat that is out of position may cause the illumination of the check engine light and may lead eventually to engine damage and potentially resulting in engine failure.
10175895May 18, 2020Seats, Body and structure. Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure…
10175894May 15, 2020Equipment. Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the…
10176116May 14, 2020Engine cooling, Transmission and drivetrain. Some 2020 F-350, F-450, and F-550 F-Super Duty chassis cab vehicles equipped with a 6.7L diesel engine and 10R140 automatic transmission may exhibit a delay/bump feel when pulling away from a stop. This may be due to the neutral idle feature that automatically reduces the load on the engine when the vehicle stops, and the gear selector is in DRIVE to reduce fuel consumption and emissions. The transmission…
10174426Apr 27, 2020Electrical system. 2020 F-Super Duty vehicles equipped from the factory with an exterior backup alarm will also experience an interior chime when the vehicle is placed into the reverse position. This chime may come through the vehicles audio system or through the instrument cluster. This interior chime is characteristic to vehicles that are equipped with a factory exterior backup alarm and no repairs are recommended.
10174424Apr 27, 2020Exterior lighting, Equipment. Some 2020 F-Super Duty vehicles may exhibit a condition where the turn signals flash fast after removal of the factory pick up box and tail lamps for flatbed installation. To prevent the turn signals from flashing fast, the BCM will need to be configured using the FDRS scan tool. Start a vehicle session in FDRS using the vehicles VIN and go to the toolbox tab. The BCM will have an application labeled Turn Signal…
10174423Apr 23, 2020Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine and a 10R140 transmission may exhibit an intermittent buzz noise coming from the transmission while the vehicle is in transport mode. This condition is most noticeable with the vehicle in PARK or NEUTRAL and at elevated idle speeds of 850 to 1250 revolutions per minute (RPM).
10174421Apr 22, 2020Electrical system. Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep…
10174409Apr 16, 2020Exterior lighting, Electrical system. Some 2020 F-Super Duty vehicles may exhibit a condition where the turn signals flash faster after removal of the factory pick up box and tail lamps for flatbed installation. Engineering is working to implement a solution for this condition. Advise the customer that a solution through FDRS is expected to be available 27-Apr-2020. Dealers are asked to follow-up with their customers to schedule a service appointment…
10174405Apr 2, 2020Equipment. Some 2020 F-Super Duty vehicles equipped with the Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may require the removal of the factory equipped tail lamps to accommodate the use of aftermarket equipment. Once the tail lamps are removed, this may result in BLIS and CTA warning indicators illuminated in the instrument panel cluster (IPC). To clear these warning indicators, the BLIS and CTA…
10172969Mar 19, 2020Engine cooling. Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF)…
10172964Mar 12, 2020Transmission and drivetrain, Electrical system. Some 2020 F-Super Duty vehicles equipped with a 6.2L/7.3L gas engine and 10R140 transmission built on or before 5-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P27B4 stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
10172927Mar 11, 2020Engine cooling. Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF)…
10172972Mar 9, 2020Other or unknown, Electrical system. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program…
10172957Mar 6, 2020Electrical system. SSM 48618 - 2020 Various Vehicles - Equipped With SYNC 3 - Unable To Schedule Remote Start Using Fordpass Or Lincolnway Applications Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app.
10172944Mar 5, 2020Electrical system. Some 2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 5-Feb-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P2201 and/or DTC P27B4 stored in the powertrain control module (PCM). The vehicle may also exhibit a forced idle condition. This may be due to various strategies within the PCM software. To correct the condition, follow the…
10172952Mar 2, 2020Back-over prevention (rear camera), Wheels. SSM 48602 - 2020 F-Super Duty - Incorrect Or Missing Factory Invoiced Accessory (FIA) Trailer Camera Tire Pressure Monitoring System (TPMS) Kits Some 2020 F-Super Duty vehicles were shipped with incorrect FIA trailer camera/TPMS kits and some vehicles ordered with the Trailer TPMS only kit did not ship with the kit. The only accessory trailer kit which can be used on 2020 vehicles is the Trailer Camera only kit…
10171969Feb 19, 2020Steering. Some 2017-2020 F-Super Duty vehicles may exhibit a characteristic or abnormal steering wheel oscillation concern. The workshop manual (WSM) has been updated to provide diagnostic direction for both symptoms, refer to Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart. This message is only to provide awareness of this WSM update and does not supersede other published diagnostic direction.
10172019Feb 18, 2020Electrical system. SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the…
10171955Feb 14, 2020Electrical system. SSM 48552 - 2020 Various Vehicles - Equipped With SYNC 3 - System Stating "In Michigan" When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michiganwhen trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected…
10171954Feb 14, 2020Electrical system. SSM 48551 - 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or blank screen, voice prompts with excessive pause between words, remote start not able to be scheduled from Ford Pass or Lincoln Way, Sirius Travel link not working properly, CarPlay…
10171863Feb 14, 2020Electrical system, Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 5-Feb-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P2201 and/or DTC P274B stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
10171862Feb 13, 2020Transmission and drivetrain. Some 2020 F-Super Duty vehicles equipped with a 6.7L engine and 10R140 transmission and built on or before 15-Jan-2020 may exhibit harsh upshifts between 1st and 5th gears. This may be due to various strategies within the transmission control module (TCM) software. To correct the condition, follow the Service Procedure to reprogram the TCM.
10171953Feb 11, 2020Engine cooling. SSM 48539 - 2017-2020 F-Super Duty/2018-2020 F-150 - 6.7L/3.0L - Diagnostic Trouble Code (DTC) P208E - Diesel Exhaust Fluid (DEF) Injector Testing Some 2017-2020 F-Super Duty/2018-2020 F-150 vehicles equipped with the 6.7L or 3.0L engines may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P208E in the powertrain control module (PCM).
10170992Jan 29, 2020Suspension. Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
10170985Jan 28, 2020Electrical system, Visibility (wipers, defrost, mirrors). Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated…
10170981Jan 27, 2020Engine cooling, Electrical system. Some 2020 F-Super Duty vehicles equipped with 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P203B. If performing pinpoint test RJ in the Powertrain Control and Emission Diagnosis (PC/ED) does not identify an issue, do not attempt any repairs at this time. Engineering is currently investigating. Monitor OASIS for updates.
10170927Jan 17, 2020Transmission and drivetrain. 2020 F-Super Duty vehicles equipped with a 10R140 automatic transmission at times may exhibit a normal skip shift upshifting and downshifting strategy. Typical examples are 1-3 or 3-5 upshift or a 6-4 coasting downshift. This is a normal characteristic and no repairs should be attempted for this condition. For more detailed information about the 10R140 skip gear shift strategy refer to the Workshop Manual (WSM)…
10170922Jan 13, 2020Equipment, Electrical system. Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. If only the scheduling portion of the remote start system is not functioning, no repair attempts should be made to correct this condition. If the remote start system is not functioning using the key fob and/or the on-demand remote start function from FordPass or Lincolnway…

← All problems reported for the 2020 Ford F-350 SD

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.