2009 Ford Flex Fuel system Problems
- Complaints
- 19about this part
- Share
- 11%of 181 total for the year
- Median mileage
- 72,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 19 complaints about the fuel system of the 2009 Ford Flex, 11% of the 181 complaints for this model year. Where a mileage was given, the median is 72,500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car will cut off and think its out of gas. When my car has 1/8 it goes from 50 miles to 0. Then runs out of gas. If I fill up it will say 322 tip empty but only getting 225 out of fill tank of gas. I been having the issue since I purchased car in 2011. The fuel pump sending unit has to be replaced with jet pump.”
NHTSA complaint #11005616, filed 2017-07, 40,569 miles“As has been reported many time on here and in the FLEX forums, the vehicle will suddenly stall at a 1/4 tank of gas for no reason. I was traveling down the interstate at high way speed when the fuel gauge dropped to e and the miles to empty read 0. This has happened three times. I called one of my local dealers who insisted they have never heard of this problem and nothing was done. There advice was to not let the car get to a 1/4 of a tank. They have no fix for this dangerous problem.”
NHTSA complaint #11102854, filed 2018-06, 60,800 miles“The issue that has recently cropped up on our FLEX is the fuel meter will read sufficient fuel for approximately 50 miles and then, in a matter of miles, the tank seems to run dry/indicate no miles left. On this particular date I was driving the car it indicated 49 miles to empty. After 3 miles it ran out of gas. Fortunately I was on a side street and not the highway. This behavior could have been fatal if I was operating on a highway. I am not the only one having this issue. …”
NHTSA complaint #10671242, filed 2015-01, 68,000 miles“Car said '15 miles to empty' and gauge needle was just below a quarter, then needle dropped to empty and computer estimate went down to '3 miles to empty' within a mile..then shut down and limped off road. Left me stranded on the side of a busy city freeway in a very dangerous location, until I could get someone to bring gas to refuel. Repeated this the next time the gas was down to a quarter tank. I watched it carefully and saw it recalculate from approx 15 to empty, to 0 in less than 4 miles. Got to a gas station in time before the car shut off. …”
NHTSA complaint #10670436, filed 2015-01, 92,000 miles“Our 2009 Ford FLEX has shut off on 4 occasions while we were driving since nov. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). On 3 of the 4 occasions we were on interstate highways (495 in ma, 95 in ct, 81 in pa) which was scary and could have been deadly. On 2 of the 4 shut downs the car would not restart so we had to be towed. We noticed that once the car was taken off the flatbed, it started right up. That tells me that the gas must have moved to where it was needed. On each occurrence the gas gauge read half a tank or just slightly below. …”
NHTSA complaint #10587299, filed 2014-05, 65,000 milesFuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 2 | 3% |
| 2016 | 3 | 3% |
| 2015 | 18 | 16% |
| 2014 | 50 | 20% |
| 2013 | 72 | 12% |
| 2012 | 7 | 11% |
| 2011 | 6 | 4% |
| 2010 | 16 | 12% |
| 2009 | 19 | 11% |
Other parts of the 2009 Ford Flex
36 complaintsBrakes
33 complaintsElectrical system
32 complaintsTransmission and drivetrain
23 complaintsOther or unknown
19 complaintsSteering
18 complaintsEngine cooling
17 complaintsBody and structure
12 complaintsElectronic stability control
10 complaintsSuspension
9 complaintsVehicle speed control
8 complaintsVisibility (wipers, defrost, mirrors)
7 complaints
← All problems reported for the 2009 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology