2013 Ford Flex Fuel system Problems
- Complaints
- 72about this part
- Share
- 12%of 580 total for the year
- Median mileage
- 67,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 72 complaints about the fuel system of the 2013 Ford Flex, 12% of the 580 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car is affected by the same recall as many other Ford FLEX vehicles, however, my vehicle is not listed as part of the recall. I am having issues with the fuel pump control module of my vehicle and it will not start. It cranks and acts like it wants to start however it will not start due to the lack of fuel created by the fuel pump module.”
NHTSA complaint #11074476, filed 2018-02, 57,500 miles“Fuel pump failure at 90,000 miles. Exact issue was recalled on some models in the same year, just not my VIN. Pump is in high demand, prices are thus higher than usual and also unavailable thru anyone but Ford directly. My car was, thankfully, in the driveway when failure occurred and was towed to local shop.”
NHTSA complaint #11222750, filed 2019-06, 90,000 miles“Vehicle shut off while pulling away from a stop light. Pulled to side of road and the aa8a-9d412-ca fuel pump relay was extremely hot and vehicle would crank but not start. Pulled connector and let the relay cool. Reinstalled connector and vehicle started with no issues. When I returned home I ordered a new relay and replaced the unit. Vehicle was in a dangerous situation with traffic around. This could have caused an accident.”
NHTSA complaint #11120132, filed 2018-08, 67,000 miles“When I put gas in the gas either fill up or even just a cap off on the gas tank, starting the engin is dificult. It hesitates, when trying to start, and has a rough very rough idle. Accelaration is not a problem once we get going, but it is the initial starting of the vehicle that is a problem.”
NHTSA complaint #10930265, filed 2016-12, 38,768 miles“While driving down the road, the car stalled out several times. Was able to restart it and get going again before it stalled one final time and I had to leave it on the side of the road. I went back an hour later. It started right up and I drove it back home. A week later I went to the grocery store and when I came out it would not start at all. I had to have the vehicle towed and the mechanic replaced the fuel pump module”
NHTSA complaint #10957832, filed 2017-03, 65,000 milesRelated recalls
- 16V621000Aug 25, 2016Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI…Covers: Ford Flex 2013–2015, Lincoln MKS 2013–2015, Ford Taurus 2013–2015 +2 more
- 15V812000Dec 2, 2015Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and…Covers: Ford Flex 2013, Explorer 2013, Lincoln MKS 2013 +4 more
- 13V227000May 31, 2013Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model…Covers: Ford Flex 2013, Explorer 2013, Lincoln MKS 2013 +6 more
Related service bulletins
- 10054966Oct 1, 2013Ford/lincoln: on some vehicles, there is a situation regarding the fuel gauge with diagnostic trouble code (dtc) b2879 or p1243 and workshop manual has been updated to include…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 2 | 3% |
| 2016 | 3 | 3% |
| 2015 | 18 | 16% |
| 2014 | 50 | 20% |
| 2013 | 72 | 12% |
| 2012 | 7 | 11% |
| 2011 | 6 | 4% |
| 2010 | 16 | 12% |
| 2009 | 19 | 11% |
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSuspension
17 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology