2013 Ford Flex Body and structure Problems
- Complaints
- 69about this part
- Share
- 12%of 580 total for the year
- Median mileage
- 56,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 69 complaints about the body and structure of the 2013 Ford Flex, 12% of the 580 complaints for this model year. Where a mileage was given, the median is 56,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have had two door latches fail in the same vehicle within 2 years of each other. No matter whether the vehicle is moving or stationary, I got a warning stating the right rear (and now the right front) door was not closed when in fact it was. There is a faulty sensor in the door latches. This also prevents the child locks from engaging since it thinks the doors are open.”
NHTSA complaint #11196869, filed 2019-04, 60,000 miles“I have had two door latches fail in the same vehicle within 2 years of each other. No matter whether the vehicle is moving or stationary, I get a warning stating the right front (and previously the right rear) door was not closed when in fact it was. There is a faulty sensor in the door latches. This also prevents the child locks from engaging since it thinks the doors are open.”
NHTSA complaint #11196868, filed 2019-04, 75,000 miles“I bought a new 13 Ford FLEX , that only my wife drives. A few months ago the door ajar warning kept going off when the door is closed. I just bought a $130 battery cause this drained the battery, I cant lock the car, and the alarm goes off all day. Ford says its a bad latch cost is $515.40!! For a door not ever used”
NHTSA complaint #10779112, filed 2015-10, 40,000 miles“Our Ford FLEX says the right rear door is open even when it is closed. Because of this the doors are not automatically locked while driving. We try and remember to lock the doors manually but on occasion it can be overlooked. On one of those occasions we were driving on a city street when my 3 year old son who was in the back seat grabbed the door handle causing the door to fly open while we were driving almost causing an accident.”
NHTSA complaint #10874964, filed 2016-06, 58,000 miles“My passenger door light comes on when the door closed. Causing my interior lights to stay on & keeps my doors from locking. This happens at different times at first it was when I first start the car now its coming on when driving down the road. Now we are questioning the safety of my passanger when I'm driving down the road. This is also a issue when we get out of the car since it causes my interior lights to stay on unnecessarily for a length of time.”
NHTSA complaint #10823257, filed 2016-01, 28,000 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10140287Jan 18, 2018Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp…
- 10138508Jan 18, 2018Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp…
- 10056789Aug 1, 2014Ford: an intrusion of water, from moveable moonroof, due to an overflow of trough rails when drain system has over capacitized. Model 2011-14 flex.
- 10056927Jul 24, 2014Ford: when driving highway speeds, there would be a whistle or wind noise from left and/or right a pillar. Model 2013-14 flex.
- 10056292Apr 24, 2014Lincoln/ford: when all the doors are closed, the lamp for door ajar, is illuminated. Model 2011-2013 edge, flex, explorer, mkx, mkt.
- 10054930Jan 15, 2014Ford/lincoln: when all doors are closed, the door ajar lamp will illuminate. Model 2011-2013 edge, explorer, flex, mkx, mkt.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 59 | 23% |
| 2018 | 19 | 28% |
| 2017 | 3 | 7% |
| 2016 | 9 | 9% |
| 2015 | 1 | 1% |
| 2014 | 12 | 5% |
| 2013 | 69 | 12% |
| 2012 | 4 | 6% |
| 2011 | 4 | 3% |
| 2010 | 2 | 1% |
| 2009 | 12 | 7% |
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsFuel system
72 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSuspension
17 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology